Our Reviews
Learhea V|2019 Chevrolet Traverse
Confirmed Service Customer
8/28/2025
I appreciate Don Hewlett's communication model. The timely texts and telephone calls with service updates is always reassuring. This is in stark contrast to Scoggin-Dickey Chevrolet in Lubbock, TX between February and April, 2025. They had my vehicle for 13 weeks for a warranty engine replacement and there was absolutely zero pro-active communication the entire time. One of the worst customer service experiences I have ever had. Don Hewlett does it right and should be held up company wide as an example.
8/28/2025
Well hey there Learhea Verett! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team
GEORGETOWN, TX
Christopher H|2011 Chevrolet Corvette
Confirmed Service Customer
8/27/2025
The staff kept me update pertaining to the diagnostics and game plan to fix my vehicle. Thank you
8/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Gerald L|2025 Chevrolet Trax
Confirmed Service Customer
9/1/2025
Thanks to the unmatched professionalism and outstanding customer service, I am completely satisfied with my experience at Don Hewlett Chevrolet Buick in Georgetown. The waiting area provided me the opportunity to catch up on some work while the Service Advisor and staff took care of my vehicle. I not only purchase my vehicles to Don Hewlett, but I also take them there for service as well. Thank you !!
9/1/2025
Well hey there Gerald Lorance! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team
LIBERTY HILL, TX
Karen D|2025 Chevrolet Blazer
Confirmed Sales Customer
9/8/2025
They are great! Jeff is very thorough! He went above and beyond helping find just the right!!
JEFFREY SAWISCH
9/9/2025
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
LAGO VISTA, TX
Kent E|2023 Chevrolet Traverse
Confirmed Service Customer
8/27/2025
Very professional!
8/28/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
ROUND ROCK, TX
Eduardo Z|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/31/2025
Friendly and accommodating
ANDRES DUARTE
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PFLUGERVILLE, TX
Michael M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/8/2025
Great customer service
9/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
ROCKPORT, TX
Pamela M|2016 Chevrolet Corvette
Confirmed Service Customer
9/10/2025
The problem with my vehicle was diagnosed and parts ordered and received sooner than expected. The shuttle to and from the dealership was very convenient. Jadon kept me updated regarding the repairs and worked with my warranty company to get the repairs covered.
9/11/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Don Hewlett Chevrolet Buick, INC.
GEORGETOWN, TX
Martyn B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
Everything went well on this visit.
9/12/2025
Hi there, thank you so much for your positive comments about Don Hewlett Chevrolet Buick, INC.! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GEORGETOWN, TX
Pam H|2019 Chevrolet Cruze
Confirmed Service Customer
9/11/2025
When Saturn went out of business in 2010 I started taking my cars to Don Hewlett and have never been unhappy with their service. My Service Rep Ashleigh Fleener was excellent to work with!! Everyone at the dealership is friendly and very helpful. I live in central Austin but drive to Georgetown because Don Hewlett is the best & worth the drive !!!! I love that they have the Express Oil Change Center it is so lovely to be able to just drive up & get their service without having to make an appointment !!!! Thanks so much Don Hewlett for all the years of service you have given me !!!!
9/12/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again. Take care, Pam!
AUSTIN, TX
Patricia G|2020 Chevrolet Trax
Confirmed Service Customer
9/20/2025
Everyone we talked to was very friendly and helpful. We have been going to the dealership for anything that pertains to our vehicle.
9/21/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Don Hewlett Chevrolet Buick, INC.
LIBERTY HILL, TX
Christopher H|2023 Chevrolet Corvette
Confirmed Service Customer
9/20/2025
I had my 2017 Corvette serviced with DH Chevy since moving from Carrollton, TX to Georgetown, TX and I have always been pleased with anyone I have come in contact with. I dealt with David Ceja on 9/15/25, Jadon Henderson on 9/17/25 and they are awesome. Honestly, DH Chevy does a great job training their staff to be attentive to any customer in their service department of dealership. Trinity Van Engen in Accessories is also very knowledgeable and friendly.
9/21/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Ezequiel Z|2016 Chevrolet Malibu
Confirmed Service Customer
9/20/2025
Kaitlynn was great! She provided great customer service, and constantly communicated with daily updates and statuses regarding the my vehicle. She was attentive, patient, and informative from the beginning to end. Edwin was great during checking in my vehicle, however, due to my vehicle being a hybrid it was referred to Kaitlynn. Edwin was also informative and attentive. Rob Elliot the mechanic was also helpful! He offered to ride with me to troubleshoot the car and was able to figure it out. His process was amazing! I cannot thank the staff enough during this process. Many thanks!
9/21/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Don Hewlett Chevrolet Buick, INC.
AUSTIN, TX
Brett B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Excellent service
9/24/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GEORGETOWN, TX
Charlotte P|2022 Buick Enclave
Confirmed Service Customer
10/5/2025
Always professional an courteous.
10/6/2025
Hi, thank you for taking the time to leave a review for us at Don Hewlett Chevrolet Buick, INC.! We're looking forward to your next visit!
ROUND ROCK, TX
George H|2018 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Cedric and his team resolved our problem with efficiency and courtesy.
10/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LIBERTY HILL, TX
Beth N|2017 Chevrolet Camaro
Confirmed Service Customer
10/8/2025
Quick and thorough and friendly
10/9/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HUTTO, TX
Mitch G|2020 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Shawn was very helpful!
10/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEANDER, TX
Billy Amp S|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/13/2025
Quick, easy and complete.
10/13/2025
Hello Singleton Family - Thank you for sharing these kind words about your recent experience at our Xpress Oil Change Plus vehicle maintenance center. We value your business and pledge to provide this same level of friendly, professional vehicle support the next time you need our assistance. Take care & Stay Safe! The Hewlett Customer Care Team
GEORGETOWN, TX
Monika H|2024 Chevrolet Equinox EV
Confirmed Service Customer
10/13/2025
I am always satisfied with the services provided by Don Hewlett, people are very helpful, friendly, looking after you in every way possible. Thank you all!!! And thats why I only come here with my Chevy!!!
10/13/2025
Well hey there Monika Hawkins - Thank you so much for these kind remarks and for continuing to put your trust in Don Hewlett Chevrolet Buick! Our team works hard each day to provide the best possible experience for our guests, and it means a lot when we receive positive feedback in this way. Thanks again for continuing to choose our dealership as your preferred vehicle support center. Please call on us the next time we can provide this same level of professional, friendly assistance for you, your family or place of business. Take care & be safe out there! The Hewlett Customer Care Team
GEORGETOWN, TX
Larry Y|2023 Chevrolet Corvette
Confirmed Service Customer
10/16/2025
Great
10/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LIBERTY HILL, TX
Janet A|2024 Buick Enclave
Confirmed Service Customer
9/17/2025
Polite and informative customer service.
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
Jeffrey D|2019 Chevrolet Trax
Confirmed Service Customer
9/17/2025
My service advisor Kaitlyn was great! She kept me updated and gave follow up times. I never had to call for an update. She also clearly explained the estimate for the repairs.
9/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PFLUGERVILLE, TX
Nicole L|2025 Chevrolet Silverado 2500HD
Confirmed Sales Customer
9/23/2025
Honestly the first time I came in it sucked! I’ve bought a lot of cars and don’t like to play the games. Wasn’t happy left and bought some where else. Also I do not like the way when you call in you talk to one person then they send you to someone else then a sales person! Just send me straight to the sales person. 2nd times around I told that the the manager after they transferred me from the Internet sales person. I told him give me someone good . I got Roy. He was great and made my 2nd time around much better. Even made a friend:) thanks
REFUGIO MARTINEZ
9/24/2025
Hi, your feedback and high star rating mean a lot to us. We appreciate you taking the time to leave us this review. Thanks again for taking the time to leave us this information about your recent visit. Take care!
LEANDER, TX
Yaro M|2024 Chevrolet Trax
Confirmed Service Customer
9/29/2025
Great service and overall experience, the advisor was able to resolve a 12 month old issue with the speaker system!
9/30/2025
We’re delighted the advisor was able to resolve your 12-month speaker system issue! Great service and a smooth experience are exactly what we aim to deliver, and we’ll be ready to provide that same care on every visit.
ROUND ROCK, TX
Michael M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
Kathy was wonderful
10/18/2025
Kathy will be delighted to hear your feedback! Providing wonderful service is what we strive for, and we’re thrilled it made a positive impact on your visit. We’re here for you anytime you need us!
ROCKPORT, TX
Mathew G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
No appointment but they got me right in for an oil change and 30K mile maintenance. I was in and out in less than an hour.
9/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon! Please don't hesitate to reach out to us if there's anything more we can do!
GEORGETOWN, TX
Thomas K|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/1/2025
Service staff great
10/1/2025
Well hey there Thomas King - With a glowing review like that you just made our week! We know everyone is so busy these days, so it means a lot when one of our valued guests shares positive feedback when they feel we've earned it. In response, we pledge to deliver this same level of professional, friendly vehicle support on your next visit as well. Thanks again for your business and for sharing that little bit of sunshine. We hope you have a wonderful day! The Hewlett Customer Care Team
LAKEWAY, TX
Richard W|2026 Chevrolet Suburban
Confirmed Sales Customer
10/1/2025
We were greeted with friendly smiles and genuine friendship. We felt like we had been friends for a long time. The staff went above and beyond to make us comfortable and were eager to make our car-buying experience painless. Our salesman, Charles, and Financial managers, Britt, and Tyler gave us comfort and treated us like family.
ANTHONY WHITMIRE
10/1/2025
Well hey there Mr. Wagner! Thank you for your recent vehicle purchase from Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team
GEORGETOWN, TX
Salvador H|2026 Buick Encore GX
Confirmed Sales Customer
10/17/2025
The salesman was great very patient.
AARON ACOSTA
10/18/2025
Thank you for sharing your experience! It’s wonderful to know that our team made everything easy and straightforward for you. We’re here for you anytime you need us!
BELTON, TX
Ranzy K|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/17/2025
Always pleased with their customer service
10/18/2025
We’re so glad you’re always pleased with our customer service! Making every visit positive and welcoming is what we strive for. Please don’t hesitate to reach out if there’s anything additional we can do for you.
LIBERTY HILL, TX
Robert M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/17/2025
Dropped my truck off for an oil change, tire rotation, and recall service. I showed the service advisor a $99 coupon from the website, but when I picked it up later that day, I was charged $127. I didn’t notice the difference until I got home. The tire pressure also wasn’t adjusted, which makes me question whether the tires were actually rotated. On a positive note, the courtesy shuttle driver was excellent.
10/17/2025
Hello Mr. Marler - Thank you for your recent visit to the Don Hewlett Chevrolet Buick service department. We're sorry to learn from your comments that we apparently failed to provide the discount associated with the presented coupon. Please be expecting a call from your service advisor to address your concerns and have these charges corrected. Thanks again for your business and we hope you have a great weekend! The Hewlett Customer Care Team
AUSTIN, TX
Robert T|2015 Buick Enclave
Confirmed Service Customer
9/11/2025
quick
9/12/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GEORGETOWN, TX
David Y|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/12/2025
They are always kind and explain everything including pricing before any additional work is performed.
9/13/2025
We’re delighted that our team’s transparency and kindness stood out to you! Clear communication and care are what we aim for, and we look forward to your next visit.
CEDAR PARK, TX
Luis H|2024 Chevrolet Colorado
Confirmed Service Customer
9/14/2025
I had a great experience as the quick lube service and the maintenance service center. At the quick lube, everyone was very professional and fast. I was in and out in no time. At the service center, I was met with smiling faces and a willingness to help. My Colorado was suffering from a coolant leak, Tanya, a service advisor, took my vehicle in and the service technicians were able to get my truck fixed in one day! Once the maintenance was complete, Tanya contacted me right away and let me know everything was complete. Truck was cleaned and taken care of like it was theirs.
9/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PFLUGERVILLE, TX
Matthew S|2022 Chevrolet Bolt EUV
Confirmed Service Customer
9/15/2025
Great service. Highly recommend Hewlett Chevy!
9/16/2025
We're so glad we could provide you with a positive experience! Your recommendation means a lot to us, and we're thrilled to have earned it. Have a wonderful day!
AUSTIN, TX
Mitchell G|2026 Chevrolet Equinox
Confirmed Sales Customer
9/15/2025
Everything went very well, and I had a great time working with Shawn Wilson!
SHAWN WILSON
9/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEANDER, TX
Christopher C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/15/2025
I had a great experience, and the dealership was very helpful throughout the process of purchasing my new truck.
VICTOR SANCHEZ
9/16/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HUTTO, TX
Andrew P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/16/2025
Good service
9/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
GEORGETOWN, TX
Jose V|2020 Chevrolet Camaro
Confirmed Service Customer
10/17/2025
Good service prices, the staff is really professional, I like the complementary car
10/18/2025
We’re glad to hear you enjoyed the professional service and appreciated the complementary touches! Making every visit smooth and pleasant is what we aim for. Wishing you a fantastic day!
GEORGETOWN, TX
Francis C|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/17/2025
Super, as usual!
9/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SALADO, TX
Michael A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/27/2025
even though it was the first of its kind, they stuck with it and figured it out and went above and beyond
9/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SALADO, TX
Judy K|2019 Chevrolet Equinox
Confirmed Service Customer
9/27/2025
Car was in for over 1 week. Difficult to duplicate the problem. Once it was identified, it was a quick fix.
9/28/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CEDAR PARK, TX
Chuck G|2019 Chevrolet Colorado
Confirmed Service Customer
9/27/2025
Everything was fast and efficient. Michelle Weaver was very helpful and explained all work done or should be done.
9/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
Travis S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
Michelle, service tech was wonderful, very helpful,
10/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROUND ROCK, TX
Glenn G|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/20/2025
Shawn Wilson was extremely helpful in selecting and purchasing our new 2026 Tahoe LT.
SHAWN WILSON
10/21/2025
Thank you for the kind words about Shawn! We’re glad he could make selecting and purchasing your 2026 Chevrolet Tahoe LT a pleasant and seamless process. Here’s to many happy miles ahead in your new vehicle!
ROUND ROCK, TX
Patrick D|2014 Chevrolet Equinox
Confirmed Service Customer
10/20/2025
Was told it could take 3 hours but was done just over an hour.
10/21/2025
We’re so happy to hear we beat the estimated time! Finishing your service in just over an hour when you expected three is exactly the kind of efficiency we aim for. We’ll be ready to deliver that same prompt, professional care whenever you return!
PFLUGERVILLE, TX
Tracy B|2018 Chevrolet Tahoe
Confirmed Service Customer
9/2/2025
Paul always provides excellent, reliable and friendly service. I appreciate all that he does to help in any situation.
9/3/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
ROUND ROCK, TX
Vanessa C|2024 GMC Yukon
Confirmed Service Customer
9/15/2025
Cedric got me in and out within about 30 minutes for an oil change and tire rotation and I was able to pay with my gm rewards.
9/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GEORGETOWN, TX
Larry C|2026 Chevrolet Trax
Confirmed Sales Customer
10/6/2025
I went into the dealership with no intentions on getting into a new vehicle because I was turned down so many times before. My car was literally falling apart. When Derrick Evan's approached me, he listened to all my requests about the only vehicle I had in mind. Once I determined that vehicle was not actually for me, he came along to test drive 6 more additional vehicles until I finally said ‘what about this one’. He made sure to communicate my payment request to the finance manager and with no hesitation he achieved all my requests and payment! He did a phenomenal job.
DERRICK EVANS
10/7/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Don Hewlett Chevrolet Buick, INC.
DICKINSON, TX
Gordon S|1998 Chevrolet C/K 2500
Confirmed Service Customer
10/10/2025
1998 pickup had too soft brake pedal. Don Hewlett fixed it to work like new! THNX!
10/11/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
ROUND ROCK, TX
Sandra H|2023 Buick Envision
Confirmed Service Customer
10/10/2025
good service
10/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
TAYLOR, TX
Charles M|2026 Chevrolet Colorado
Confirmed Sales Customer
10/15/2025
In and out within 5 hours
ANTHONY WHITMIRE
10/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
KILLEEN, TX
Gary S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/19/2025
cedric was great
10/20/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
LEXINGTON, TX
Janet M|2011 Chevrolet Cruze
Confirmed Service Customer
10/23/2025
Will was a great service advisor. He told me what would happen ad kept me informed. Friendly.
10/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GEORGETOWN, TX
Alex M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/1/2025
The service advisor was great to work with. She was professional, knew what she was talking about and was very helpful.
9/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AUSTIN, TX
John B|2022 Chevrolet Bolt EUV
Confirmed Service Customer
9/17/2025
Service was excellent.
9/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ROUND ROCK, TX
James B|2024 Chevrolet Colorado
Confirmed Service Customer
9/19/2025
The service was excellent and fast.
9/20/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GEORGETOWN, TX
Steven E|2017 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
Quick and easy and clean.
9/30/2025
Quick, easy, and clean—that’s the recipe for a stress-free visit, and we’re thrilled you had just that. We hope every return trip feels just as effortless!
AUSTIN, TX
Charles C|2025 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
My first service and was pleasantly surprised. Great job!
9/29/2025
Hello Charles Steven Carlson & Welcome to the Don Hewlett Chevrolet Buick family! We realize you have a choice of where to seek product support for your vehicle, and that's why we're so proud to have earned this opportunity. Please call on us the next time we can be of assistance to you, your family or place of business. Take care & Stay safe! The Hewlett Customer Care Team
GEORGETOWN, TX
David R|2023 Buick Envision
Confirmed Service Customer
10/7/2025
I received a text message that the air pressure in the rear passenger side tire was low. I went to the service center and the tire was repaired in less than an hour. Excellent service probably saved me hours if the tire had gone flat.
10/8/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
ROUND ROCK, TX
Nathan S|2026 Chevrolet Traverse
Confirmed Sales Customer
10/22/2025
My vehicle was delivered dirty. It has 2 broken parts. One was fixed. The other I was told was fixed but it wasn’t. I paid for the window tinting. When I picked my vehicle up it had smears across the entire windshield. My new mats I purchased were all scuffed up.
NICOLAS RAMIREZ
10/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SALADO, TX
Michael H|2022 Chevrolet Tahoe
Confirmed Service Customer
10/24/2025
The friendly folks at Don Hewlett Chevrolet Buick always take good care of our family vehicles. We trust them to keep our kids and grandkids safe on the road!
10/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GEORGETOWN, TX
Mark M|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
Wait time for a shuttle was 45 minutes. I had called ahead since I needed to get back pretty quick with a sick wife. They said no problem they would get a uber if need be. Complimentary wash was listed but not done. I'm assuming they did all the other work.
9/12/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AUSTIN, TX
Susan O|2025 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
Jacob was excellent. Professional, friendly and patient with my many questions.
9/19/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Don Hewlett Chevrolet Buick, INC.! We hope to be of service to you again in the future. Take care!
GEORGETOWN, TX
John H|2025 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
Everyone at the dealership was very nice and helpful
9/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
Jeffrey H|2026 Chevrolet Traverse
Confirmed Sales Customer
10/8/2025
I had an excellent experience purchasing my new vehicle. The sales staff made the process very easy and quick.
DERRICK EVANS
10/9/2025
Congratulations on your new vehicle! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
GEORGETOWN, TX
William B|2022 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
Friendly people and excellent service!
10/13/2025
Well hey there Mr. Barber! Thank you for your recent visit to Don Hewlett Chevrolet-Buick. We realize you have a choice of where to spend your vehicle dollars and we are certainly proud to have earned your business. Please call on us the next time we can provide this same level of professional, caring vehicle support for you or your family. We hope you have a great day! The Hewlett Customer Care Team
AUSTIN, TX
Jane O|2026 Buick Enclave
Confirmed Sales Customer
10/27/2025
Nico and Noemi were both very helpful and friendly. They made the experience as good as a car-buying experience can be.
NICOLAS RAMIREZ
10/28/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
AUSTIN, TX
Thomas T|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/1/2025
The service is always great
11/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
PFLUGERVILLE, TX
Rick H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
Jose was my Service Writer and he understood my questions and concerns for the Safety Recall on my truck. All DH staff were polite and knowledgeable, and the shuttle rides to and from home helped me out greatly.
11/5/2025
We’re delighted to hear that Jose and the Don Hewlett Chevrolet Buick staff provided the attentive and knowledgeable care you deserve, especially for something as important as a safety recall. We’re glad the shuttle service made things easier too! We’ll always go the extra mile to keep you safe and supported—every drive, every visit.
LIBERTY HILL, TX
John D|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/16/2025
A pleasant purchasing experience
ANTHONY WHITMIRE
10/17/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
HEWITT, TX
John W|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/21/2025
Received service I expected
10/23/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
LEANDER, TX
Charles F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/27/2025
scheduled, no loaner so got me in and out within a reasonable agreed timeframe.
10/4/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CEDAR PARK, TX
Hugo V|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Excelente servicio. Muy amables
11/5/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
Florence, TX
Randall B|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/6/2025
Came in for routine maintenance, at checkout the pricing I was quoted earlier was not the price that was originally charged, over $130 increase for belts. Was told it was because of tariffs, don't think price of that was that high. Service manager did step in and adjusted the price to a manageable number. I also had a Oil change performed which comes with the tire rotation. I asked if the rotation was done and was told yes. I mark my wheels to make sure of that and when I was leaving I noticed that a rotation had not been done. I mention that to my advisor who goes to check and comes back to tell me it wasn't done because the lug nuts were rounded or swollen. Well that is the first thing is that I was not informed that rotation was not performed and had I not marked my tires I would have left thinking it had been done. Second thing is the lug nut design, how STUPID can that be to have a design that could leave you stranded on the road because you can't get a lug nut off. Throw on top to replace them at the dealer is $500 which is a total rip off. It is the service and engineering like this that makes me wonder if I will by a GM product ever again.
11/7/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
AUSTIN, TX
Mara H|2017 Chevrolet Cruze
Confirmed Service Customer
11/9/2025
Joey Bayon saved me as a customer of Don Hewlett. After a bad experience with an oil change at Xpress Service turned worse, I spoke to Joey who took the lead with all of the issues I had experienced. I brought my vehicle in, asked for Joey, who put his best tech on my vehicle to diagnose any & all issues. Not only did they find the problem, but Joey was 100% transparent about it being on them. He took full accountability and went above & beyond to ensure all issues were corrected the same day. He also made sure to be the one to test drive my vehicle, so that he could personally communicate to me that all was now well. I've been in the service industry in some shape or form my entire working life and Joey showed me that great customer service still does exist. Don Hewlett is lucky to have him!!
11/10/2025
What an incredible review — thank you for sharing your experience with Joey! His honesty, accountability, and commitment to making things right truly embody the kind of service we strive to deliver every day. We couldn’t agree more — we’re very lucky to have him on our team! We’re grateful for your continued trust and look forward to showing you that great customer service is alive and well every time you visit.
JARRELL, TX
Carole L|2011 Buick Enclave
Confirmed Service Customer
10/20/2025
The body shop personnel were courteous and professional. They did a good job replacing the missing panel on my Enclave.
10/21/2025
We truly appreciate your feedback! It’s great to hear that our body shop team handled your repair professionally and that you’re happy with the results. We’ll be ready to deliver the same courteous, quality service anytime you need us again!
AUSTIN, TX
James G|2025 Buick Enclave
Confirmed Sales Customer
10/20/2025
It was great
ANTHONY WHITMIRE
10/21/2025
Thank you for sharing that your experience was great! Simple and positive feedback like yours keeps our team motivated. We look forward to making your next visit even better!
LIBERTY HILL, TX
Scott W|2023 GMC Acadia
Confirmed Service Customer
10/28/2025
Quick, efficient and friendly! They helped me redeem my points for my maintenance service also. Thanks!
10/29/2025
We're glad everything was completed quickly, efficiently, with friendly service, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
LEANDER, TX
Jerry D|2017 Buick Envision
Confirmed Service Customer
10/28/2025
Professional.
10/29/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GEORGETOWN, TX
Lynn S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/8/2025
Tanner was communicative and easy to work with.
11/9/2025
We really appreciate your feedback! It’s great to hear Tanner’s clear communication and easygoing approach made your experience a smooth one. We’ll be sure to pass your praise along to him—and we hope your next visit feels just as effortless from start to finish.
JARRELL, TX
William R|2024 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Will is amazing and always takes great care of our vehicles!
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SALADO, TX
Robert C|2018 Chevrolet Colorado
Confirmed Service Customer
11/18/2025
Quick, efficient service in the Xpress lane!
11/19/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GEORGETOWN, TX
Stephany G|2018 Chevrolet Colorado
Confirmed Service Customer
11/20/2025
Upon arrival it took a while before a service advisor came out - there were three cars waiting for a while. And when my service agent approached (a semi-bald plump white guy), he was friendly. However, when I told him I was there for an oil change, but also had lights on for needing windshield washer fluid and the service engine light, he told me I would have to go to the other service side to address the engine light. Surprisingly, when my truck was ready, my engine light was gone, which I assumed and hoped would be the result of the oil change and completing the other multi-point inspections included in the oil change. Also, when I briefly returned to my truck to grab my jacket for the waiting room, I saw him fling open the door and hit the railing. He quickly looked up to see if anyone noticed, and seemed shocked to see me staring directly at him. He quickly looked to see if there was any damage, but never apologized to me. Honestly, I have had issues the last 3-4 visits I've had, but that day I didn't have the time to drive all the way to Temple or central Austin for service, hoping that maybe this visit would be better than the previous ones, and as usual I was underwhelmed. I pay a lot of money for poor service each time. My truck wasn't even driven through the car wash, which is supposed to be included in the service.
11/21/2025
Hello Stephaney - Thank you for your recent visit to our Xpress vehicle maintenance department. We're sorry to learn that you have concerns regarding this visit. For any inconvenience or frustrations this may have caused, we will apologize. Please be expecting a call from your Service Advisor - Mic helle Weaver - to discuss your concerns in more detail and make arrangement for any corrections deemed necessary. Please know that we certainly appreciate your business as well as you honest feedback. We will use your comments to improve our processes and personnel and are confident that the next time you engage our store for product support you will once again receive our best. Take care & be safe out there! The Hewlett Customer Care Team
LIBERTY HILL, TX
Martyn B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/22/2025
Came in for my Transmission service, it all went very smoothly
10/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
Elaine G|2019 Chevrolet Tahoe
Confirmed Service Customer
10/31/2025
Don Hewlett has always been my go to dealer. The employees are friendly and considerate of my needs.
11/1/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ROUND ROCK, TX
Thomas M|2026 Chevrolet Corvette
Confirmed Sales Customer
11/7/2025
I was disappointed in the delivery process. I came in on a Saturday and signed all the paperwork and communicated that I would pick up the vehicle on Tuesday (3 days to get it right). When I arrived, my salesperson was cleaning the wheels because the team out back did not do a good job. My assessment, your PDI process needs improvement if you want to wow a customer. That wasn't so bad, because a dedicate salesperson was attempting to correct the issue before I arrived. The next issue gave me pause and has me wondering about attention to detail and leadership of the organization. While going through orientation, I discovered a service light for the suspension system. The car was brought back to the shop (while I waited), diagnosed and a repair was made, or that is what I was told. The tells me the Pre Delivery Inspection process was not done or done poorly; both are unacceptable. I honestly thought that more care would be given to a vehicle of this cost and one of the prides of Chevrolet.
SHAWN WILSON
11/7/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PFLUGERVILLE, TX
Michaela A|2026 Chevrolet Equinox
Confirmed Sales Customer
11/14/2025
Roland was a great salesman and made the experience great!
ROLAND HAMPTON
11/15/2025
Thank you for choosing Don Hewlett Chevrolet Buick, INC. as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Don Hewlett Chevrolet Buick, INC.!
BUCHANAN DAM, TX
Christopher S|2023 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Good communication. Efficient drop off and pickup. Quick turnaround
11/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ROUND ROCK, TX
Stanley T|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/1/2025
Excellent experience from start to finish
SHAWN WILSON
12/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LAMPASAS, TX
Gerald H|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/1/2025
Service was good but longer than expected. Also did not want recalls performed but we’re done anyway.
12/2/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
RICHTON, MS
Deanna F|2026 Buick Encore GX
Confirmed Sales Customer
10/23/2025
The Hewlett family is first class. I wouldn’t purchase an automobile anywhere other than Don Hewlett “TRUE”. Wonderful people.
CHRISTINA GOFORTH
10/23/2025
Well hey there Mrs. Fate - Thank you so much for these kind remarks and for continuing to put your trust in Don Hewlett Chevrolet Buick! Our team works hard each day to provide the best possible experience for our guests, and it means a lot when we receive positive feedback in this way. Thanks again for continuing to choose our dealership as your preferred vehicle support center. Please call on us the next time we can provide this same level of professional, friendly assistance for you or your family. Take care & be safe out there! The Hewlett Customer Care Team
MEADOWLAKES, TX
Glenn M|2025 Chevrolet Colorado
Confirmed Service Customer
10/23/2025
Just great customer service
10/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ROUND ROCK, TX
Ronald D|2025 Chevrolet Colorado
Confirmed Sales Customer
10/31/2025
Sales & Leasing Rep Linda Wolovich was great. She helped me trade in two used vehicles and drive off with a 2025 Chevrolet Colorado Z271.
LINDA WOLOVICH
11/1/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Don Hewlett Chevrolet Buick, INC.! We sincerely value your business and look forward to your next visit. Take care!
GEORGETOWN, TX
Pete C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/31/2025
Easy peezy
11/1/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ROUND ROCK, TX
Joey M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/8/2025
Jeff did an excellent job of keeping me updated throughout the entire process.
11/9/2025
Thank you so much for sharing your experience! We’re glad to hear that Jeff kept you well-informed throughout the process—communication is something we take great pride in. We’ll be sure to pass your kind words along to him. Here’s to many more smooth visits ahead, and we can’t wait to assist you again soon!
GEORGETOWN, TX
Anthony Y|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Went in to get my tires aligned after getting new ones.
11/20/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
ROUND ROCK, TX
Ian V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
Delay after delay when getting the work looked into and done on my truck. Refused to see the issue that I was reporting and they kept attempting to make the issue something other than it was.
12/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ROUND ROCK, TX
Richard H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
Customer service was excellent at all levels and everything was done to my satisfaction A shout out for Jeff Swisch. He was my initial sales associate and has made himself available for all my questions and needs long after the purchase of the vehicle. He was a reason I made an initial and a second purchase from Hewlett Chevolet.
10/31/2025
Jeff and the team will be thrilled to hear your feedback! We’re delighted he has continued to provide support even after your purchase, and we’re honored you’ve made multiple purchases with us. Thank you for your trust, and we look forward to assisting you with all your future vehicle needs—wishing you a fantastic day!
ROUND ROCK, TX
Bill N|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/30/2025
Tanya did a great job of helping me out without a formal appointment.
10/31/2025
Tanya will be thrilled to hear your kind words! We’re glad she could assist you seamlessly even without a formal appointment. Thank you for choosing us, and we look forward to helping you again anytime—please don’t hesitate to reach out if there’s anything additional we can do!
JARRELL, TX
Troy S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
I’ve been dealing with Don Hewlett for 40 years great people and dealership
PATRICK BASS
11/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GEORGETOWN, TX
Rose M|2026 Chevrolet Blazer
Confirmed Sales Customer
11/13/2025
We worked with Roland Hampton and we were very pleased. He was down to earth and knew everything about the product he is selling. We will definitely recommend him to all of our family and friends. Roland is very much an asset to Hewlett Chevrolet.
ROLAND HAMPTON
11/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROUND ROCK, TX
Daniel S|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/16/2025
Salesman Alberto and the Sales Manager was very helpful with the issue I had with my ID.me account and I was ultimately allowed to get the Military Appreciation GM discount. This is our second vehicle (2025 Corvette Stingray, 2026 Tahoe RST) purchased at the dealer in 1 year. Excellent dealership all around.
ALBERTO MALDONADO
11/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROUND ROCK, TX
Richard R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/1/2025
these Guys are great got me in and out Just want to Say Thank you Joey for always coming threw
12/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DALE, TX
Rex S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
Our family's 6th purchase from Don Hewlett.
ANTHONY WHITMIRE
12/4/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
AUSTIN, TX
Patricia E|2018 Chevrolet Colorado
Confirmed Service Customer
11/10/2025
Always fast & efficient work done that I can trust completely!
11/11/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LAGO VISTA, TX
Michael F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
Very responsive and communicated well.
11/22/2025
We appreciate your responsive and attentive note—being communicative and keeping you informed is exactly what we aim for, and we’re glad it made your visit seamless.
ROUND ROCK, TX
Milton J|2025 Buick Envision
Confirmed Sales Customer
11/26/2025
We were ready to buy a new Buick to replace one of our Buicks. Charles set up an appointment for us to test drive the vehicle. He was very knowledgeable about the vehicle and thoroughly answered all our questions. The entire process was great with Brian assisting with accessories and Tyler assisting with finance. We experienced great service from all. We have purchased a number of vehicles from Don Hewlett and didn't even think about going to another dealership because of this extraordinary service.
ANTHONY WHITMIRE
11/27/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
TAYLOR, TX
Marshall T|2020 Chevrolet Malibu
Confirmed Service Customer
11/26/2025
I came in for a state inspection and I was in and out of the dealership relatively fast. I was there for less than 30 minutes total. (Arriving to leaving)
11/27/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
AUSTIN, TX
Greg L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/1/2025
Edwin was a pleasure to deal with. Very professional and courteous.
12/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROUND ROCK, TX
Shirley J|2024 Chevrolet Malibu
Confirmed Service Customer
12/12/2025
I felt a loyalty to the dealership due to my dad working for Comptons in the late 40s/early 50s. I regret my loyalty. My service writer has been wonderful but the remainder of the service is a huge disappointment and bad business. When i bring my car in next for what i hope is the final fix, will be the sixth time for the same problem. That is deplorable!! When the warranty is up, you won’t see me again. Studies show that, when a customer is satisfied, they MAY tell someone. But, when they are dissatisfied THEY TELL 14 people. I have already exceeded that number. The way you conduct business is no way to treat a customer. In the life of the Compton/Hewlett Dealership, I have purchased 3 cars.
12/12/2025
Hello Ms. Johnson - We're sorry to learn that you are currently experiencing intermittent radio function concerns on your vehicle. In reviewing the Service Notes we find where you have reported this concern to our dealership on only two occasions with the first round unfortunately being unsuccessful due to the problem not presenting itself during diagnostics or test drive cycles. The better news is that on this most recent service visit, our technician was able to reproduce this intermittent concern, order a replacement radio control head which has now arrived from GM. Please be expecting a call from your Service Advisor to coordinate a return visit to get this replacement radio installed. Please know that we certainly appreciate your business and stand ready to provide quality vehicle support when needed. Take care, be safe & Merry Christmas! The Hewlett Customer Care Team
LEANDER, TX
Johnathon H|2026 Chevrolet Traverse
Confirmed Sales Customer
10/29/2025
Went as planned. Great interactions and successful transaction.
CARLOS GUTIERREZ
10/29/2025
We’re happy to hear everything went as planned! Great interactions and a successful transaction are exactly what we strive for, and we look forward to making your next visit just as smooth and enjoyable.
CEDAR PARK, TX
Leroy O|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Went in to get an inspection/emissions test. Thought I would be in and out. Had to wait as if I was in line to get an oil change. Waited 1 hour 30 minutes
11/8/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GEORGETOWN, TX
Steven B|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/10/2025
Personnel were very cordial upon arrival. Long wait for service completion. Grease spots on steering wheel when completed.
11/10/2025
Hello Steven - Thank you for your recent visit to our Xpress vehicle maintenance department. We're sorry to learn that the requested services on this day took a bit longer to complete than originally anticipated. For an frustrations or inconvenience this may have caused, we will apologize. Please know that we certainly appreciate your business and we're confident that the next time you engage our dealership for vehicle support you will once again experience our best. Be safe out there! The Hewlett Customer Care Team
MARBLE FALLS, TX
Saida H|2025 Buick Envista
Confirmed Sales Customer
11/18/2025
It was truly great! I was able to go see a vehicle, finish the paperwork right away, and leave with a new one. It was one of the smoothest processes I’ve ever experienced at a dealership. Thank you!
SHAWN WILSON
11/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AUSTIN, TX
Walter K|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/23/2025
The expected time to run a diagnostic test on my vehicle was anticipated to be two days. Not only was the diagnostic test completed in one day but the repairs was also completed in one day.
12/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
PFLUGERVILLE, TX
Michael F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
I am always very impressed with the quick service set up and how efficient and professional the team are when I drop off my Chevy Truck for a service. I do have one comment worth sharing with the team for awareness. The 48 point vehicle inspection service is supposed to top off all engine compartment fluids. When I left the dealership after about 30 mins and one use of the windscreen washer the low windscreen washer alarm displayed on the dashboard. This doesn’t give me confidence that all the checks and fluid top up were complete as part of the service.
12/24/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
ROUND ROCK, TX
Deborah P|2017 Buick Enclave
Confirmed Service Customer
12/8/2025
Paul provided excellent customer service.
12/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PFLUGERVILLE, TX
Jessica L|2023 Chevrolet Traverse
Confirmed Service Customer
12/16/2025
Paul was amazing to work with! So kind and cheerful
12/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROUND ROCK, TX
Addison F|2025 Chevrolet Suburban 1500
Confirmed Service Customer
12/16/2025
Paul conrad ( service rep) is the best ! I tell him the problem and he listens! the mechanics fix it!
12/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GEORGETOWN, TX
Scott F|2019 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
It's always a good experience. Fast, friendly service and a nice waiting area.
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
Patricia J|2019 Chevrolet Traverse
Confirmed Service Customer
12/21/2025
Jeff was super knowledgeable, responsive and helpful
12/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROUND ROCK, TX
Charlie P|2002 Chevrolet Silverado 1500
Confirmed Service Customer
12/21/2025
My annual service was extremely easy and service person was knowledgeable and professional.
12/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LAGO VISTA, TX
Joe L|2025 Chevrolet Equinox
Confirmed Service Customer
12/21/2025
Very prompt and courteous svc personnel .
12/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Santiago R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/25/2025
When I checked in, I was told the cost for the oil change and tire rotation was $119. When I went to pay, the bill was almost $160. I was told it was because oversized tires. Those tires were on the truck when I bought it. So as far as I'm concerned, it's a stock truck. Your service writer should have mentioned that at check in, not at the time of payment. They adjusted it but it was still over the quoted price. It was adjusted a second time to the quoted price and I paid. Secondly, tell your service technicians to leave the vehicle how they found it. I turned off the radio so it would not connect to me phone when I was waiting and using a Bluetooth device. They turned it on and it interruptedwhat I was doing. And make sure they put the seat back where it was to begin with. I keep it all the way back. I did not notice that the seat was to the front until I got in and was squeezed between it and the steering wheel. In my opinion, those are annoying and the type of things that kept your rating subpar. They need to raise their level of professionalism.
12/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CEDAR PARK, TX
Hector H|2023 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
Great service and friendly people.
11/3/2025
We’re so glad you found our service great and our team friendly! That combination is exactly what we aim for, and we’ll be ready to deliver it again on your next visit.
CEDAR PARK, TX
Chris B|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/21/2025
Jaydon was great and all I needed they knocked out in a day. Thanks
11/22/2025
We appreciate your straightforward and appreciative feedback—Jaydon and the team are glad to have completed all you needed in a day, making your service experience smooth and stress-free.
Leander, TX
Rachel K|2018 Chevrolet Volt
Confirmed Service Customer
12/11/2025
My malfunctioning tire pressure sensor was diagnosed quickly and correctly replaced. In addition, the Express crew checked the car's systems and made sure it's ready for our upcoming trip. I appreciate the assurance that the car is in good shape to take on the road. Everyone I have dealt with at the dealership is well-trained, helpful, and pleasant. I'm happy to have discovered Don Hewlett Chevrolet's excellent service department.
12/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AUSTIN, TX
Esperanza H|2019 Chevrolet Tahoe
Confirmed Service Customer
12/11/2025
Husband dropped off truck early in the morning. He said everybody was helpful and knowledgeable about what needed to be done on our Tahoe.
12/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JARRELL, TX
Larry N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
nice experience
ANTHONY WHITMIRE
12/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BUCHANAN DAM, TX
Herlinda C|2023 Buick Enclave
Confirmed Service Customer
12/24/2025
I received prompt service. The service representative was friendly and professional. Continue your good work!
12/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ELGIN, TX
Timothy H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/24/2025
Ace, Tyler, and Tony did a great job!
ACE CONNELL
12/25/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
BELTON, TX
Walter K|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/9/2026
I initially took my vehicle in on 12/16/2025 to report a "Brake System Failure" error message. The actions completed were a diagnostic test, and updated communications module and brake module. Battery check was ok. Two weeks later, on 12/29/2025, I'm getting the same "Brake System Failure" error message. The result this time was a bad battery. I had the battery replaced. I ended up paying for labor and diagnostic tests for 2 different occurrences rather than only one, had the problem been properly diagnosed. After the Service Advisor informed the porter to bring the truck around, it took him about 15 minutes to do so.
1/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PFLUGERVILLE, TX
Chris S|2020 Chevrolet Colorado
Confirmed Service Customer
12/8/2025
Kaitlynn did a fantastic job getting my Colorado serviced in quick time
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Suanne C|2026 Buick Envista
Confirmed Sales Customer
12/22/2025
Professional, responsive, excellent expertise in all areas/components of service
SHAWN WILSON
12/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ROUND ROCK, TX
Magnus S|2026 Buick Envista
Confirmed Sales Customer
12/26/2025
Very satisfied
DANIEL TOWNSEND
12/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MANOR, TX
Christinia B|2026 Buick Envista
Confirmed Sales Customer
12/31/2025
Our sales rep, Kelsey, was absolutely wonderful and we had the same experience with your finance department. Where there is room for improvement is your girl in your accessories department, the pushy sales tactics need to go and when a customer says no it means NO and does not require a haughty response or question in return. Which, by the way, when those selections are already declined during the sales process, other personnel should not be sent in to push the issue. Some buyers actually know what they want and do not want to be bothered with the additional sales tactics......
KELSEY BALINGIT
12/31/2025
Hi Ms. Bland: Thank you for selecting your new Buick from our dealership. We appreciate you taking the time to share your experience with our team. We have forwarded your concerns and comments to our General Sales Manager and our Accessories Department Manager so they can address this with the salesperson involved in presenting your accessory options. Hewlett Customer Care Team
GEORGETOWN, TX
Karen H|2024 GMC Canyon
Confirmed Service Customer
12/31/2025
The staff was friendly. It just took forever. I was there about 2.5 hours for an oil change/tire rotation. I appreciated the comfortable waiting area where I could get some work done while waiting.
1/1/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
ROUND ROCK, TX
Bobby W|2016 Buick Enclave
Confirmed Service Customer
1/9/2026
Arrived a little early, was seen immediately! Jeff was my man! Explained everything in detail. Signed up for curtious ride. Wait was short to trip home. Was also given ride back in the afternoon. Drivers were very nice.
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BRIGGS, TX
Dylan P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
Aaron in sales was absolutely great to work with! He made it a very easy and stress free process. And the finance team was also fantastic to work with! 3rd vehicle purchase with Don Hewlett and will continue to do business with y’all in the future
AARON ACOSTA
11/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LIBERTY HILL, TX
Kathryn G|2011 GMC Yukon XL
Confirmed Service Customer
12/3/2025
I had a blow out and had to be towed in. Tanya took very excellent care of me. However, at checkout we both forgot about the tire warranty, and it wasn't on the RO. Tanya said I can still get it within 30 days. I'm waiting for her to get that done, then everything about my service will be completed.
12/4/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
JARRELL, TX
Steven V|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
People are very friendly that help you at the dealership
12/13/2025
We appreciate your kind words! It’s wonderful to hear our friendly team continues to make a positive impression.
PFLUGERVILLE, TX
Jonathan W|2024 Chevrolet Malibu
Confirmed Service Customer
12/13/2025
Chris, at Express Oil, was absolutely fantastic. He was incredibly helpful, polite, and made my experience easy. The two young ladies at the front desk were so nice and friendly. They made me feel comfortable, and the experience not so stiff.
12/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JARRELL, TX
Tracy B|2018 Chevrolet Tahoe
Confirmed Service Customer
12/16/2025
Friendly and quick service.
12/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ROUND ROCK, TX
Anthony M|2023 Chevrolet Tahoe
Confirmed Service Customer
1/9/2026
Technician who performed the initial inspection for rodent damage should be fired. I was charged for the service, and it was not performed. Also, a lack of communication throughout the entire repair after I had returned the vehicle for the required additional service. I spent several hours of lost production at my company due to the poor service received. No apologies or refunds were offered by Hewitt Chevrolet.
1/9/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ROUND ROCK, TX
Lynn S|2020 Chevrolet Equinox
Confirmed Service Customer
11/22/2025
Cedric did a great job taking care of us! He took the time to check our warranty and save us some significant money. Appreciate that he went above and beyond. So grateful to have such a great service department so close to home!
11/23/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
GEORGETOWN, TX
Gerald S|2021 Buick Enclave
Confirmed Service Customer
12/11/2025
Quick Oil Change took over 2 hours as I waited in your lounge.
12/12/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AUSTIN, TX
Suanne C|2024 Buick Envista
Confirmed Service Customer
12/14/2025
I came to Hewlett after a decade at another dealership....due to their unparalleled customer service....ALL LEVELS, ALL COMPONENTS. After 3 purchases at Hewlett, that has not changed!
12/15/2025
Thank you for your kind words! We’re thrilled to hear that you’ve had consistently positive experiences with our team across all levels. We truly appreciate your loyalty and look forward to serving you in the future.
ROUND ROCK, TX
Julius W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/25/2025
Extremely warm and friendly. Service writer Edwin very knowledgeable and professional and kept us in the repair loop. Shop techs provide one and done service!! Thank you, jv
12/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GEORGETOWN, TX
Alice H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/30/2025
My truck was repaired. But very other aspect of the event was frustrating. The lack of communication between the customer and anyone working in the service department was bad. From waiting over 2 hours for a shuttle with no explanation or ETA given. To service tech not listening, to having an appointment 5 days out, then no action for 2 more days. Service advisor going on vacation without letting the customer know their vehicle was ready for pickup.
12/31/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CEDAR PARK, TX
Carroll F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/30/2025
The wait time was less than expected. I was pleased with the work and the quality of the car wash.
12/31/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GEORGETOWN, TX
William L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
Everyone was very nice and helpful
1/14/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
TAYLOR, TX
Anthony P|2017 GMC Acadia
Confirmed Service Customer
12/4/2025
All services were provided as expected. Cost was excessive and the reccomendations were excessive and overpriced.
12/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
POPLAR BLUFF, MO
Morgan S|2026 Chevrolet Colorado
Confirmed Sales Customer
12/10/2025
Victor helped us find our perfect fit. He was patient, knowledgeable, and kind. He didn't push or come across as out for the dollar. He cared about our experience and concerns. Absolutely recommend! We loved the ability to help us find a great savings also!
VICTOR SANCHEZ
12/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HUTTO, TX
Christopher H|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
12/12/2025
Jadon Henderson and your entire staff are always attentive to me as a customer. Your dealership is generally very busy, yet your staff members, will stop from what they are doing and ask if I've been helped. When Jadon can't get to the phone, the team members always take the time to find out what the status is for my vehicle instead of passing me off to voicemail. Thank you for making me feel like a valued customer.
12/13/2025
Thank you for your thoughtful feedback! We’re thrilled Jadon and our team consistently make you feel valued, even during busy times. Your loyalty and kind words truly mean a lot to us.
GEORGETOWN, TX
Donald W|2021 Buick Encore GX
Confirmed Service Customer
1/15/2026
Timely, efficient service and a staff who makes the customer welcome and keeps them informed.
1/17/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GEORGETOWN, TX
Quinteria S|2025 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
Tanner did an awesome job on making sure I had everything I needed. He went the extra mile to make sure I had my vehicle back. Only issue I had was the turn around time for the specific part that happened to be on back order, but Tanner was great! He made sure that he communicated everything with me and made sure I knew every detail so that I was not blind sided.
1/17/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GEORGETOWN, TX
Peter R|2023 Chevrolet Corvette Z06
Confirmed Service Customer
1/19/2026
The service appointment was well coordinated
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AUSTIN, TX
Christopher B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Hewlett Chevrolet is awesome, the service is excellent and the employees go above and beyond. Our thanks to Charles in new car sales and to Trinity in accessories. They are amazing to work with!
1/21/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROUND ROCK, TX
Travis V|2023 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
The communication was fantastic, the staff was super friendly, and the service was completed at the quoted time frame.
12/25/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
HOUSTON, TX
Timothy H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/16/2026
Everyone was great!
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BELTON, TX
Kenneth L|2004 Chevrolet Avalanche
Confirmed Service Customer
1/16/2026
The charge of over $140 for a Mobile 1 oil change on my Avalanche was and is absurd! The last time I had it changed at Hewlett the charge was $75. And that was higher than others in the area. Not Happy! And at the price don't think I'll be back.
1/16/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GEORGETOWN, TX
Thomas T|2010 Buick LACROSSE
Confirmed Service Customer
1/20/2026
I always get great service at Hewlett. The whole staff is caring and professional.
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PFLUGERVILLE, TX
David P|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/23/2026
I had an appointment for a recall and a tire rotation for my Equinox EV. When I got there, the recall was done because of OTA software update. The only left thing to do was the tire rotation. I waited almost two hours and no response from the advisor. Looking out from the waiting room I saw that my vehicle was done, but still no one contacted me. I had to ask another advisor to see what was going on. He couldn't find any paperwork, and I had to wait another 10 minutes for my advisor to show up and print out the paperwork.
1/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LEANDER, TX
Robin W|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/23/2026
As always, great customer service!
1/23/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
GEORGETOWN, TX
Ronda C|2026 Chevrolet Equinox
Confirmed Sales Customer
1/27/2026
As a recent amputee who is preparing for a license renewal with hand controls, Keith was amazing to work with. He brought the car to me; I live 2.5 miles from the dealership. He showed me all of the new technology in the car; my current car was 10 years old and the improvements are numerous. Keith was in constant communication with me, giving me updates and making arrangements. I could not have asked for a better person to work with as I purchased my new car.
KEITH POTASH
1/28/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Don Hewlett Chevrolet Buick, INC.! We sincerely value your business and look forward to your next visit. Take care!
ROUND ROCK, TX
Rick B|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/30/2026
Tanner in an excellent Service Advisor.
GEORGETOWN, TX
Melanie R|2025 Chevrolet Tahoe
Confirmed Service Customer
2/8/2026
Only complaint is - tires rotated and air added. The PSI is off, one tire 39psi, one 38psi and 2 are - 35psi where they are supposed to be, would be nice if they were all even, now I have to go fix it.
MICHAEL CRUMP
2/10/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GEORGETOWN, TX
Jaime F|2018 Chevrolet Suburban
Confirmed Service Customer
2/8/2026
Tanner talked to us about the “Fix” for our suburban. We had options and joined together to pick a plan for our Suburban. He was kind, and got our car fixed in a timely manner.
TANNER TOWERY
2/10/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ELGIN, TX
John R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
Great customer service.
CEDRIC ADAMS
2/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SALADO, TX
Praveen C|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/12/2026
The advisor explained the recall details and handled everything. I also mentioned the GPS issue with the telematics module. It’s not fixed yet, but she gave me all the info I needed, ordered the module, and said she’ll update me once it arrives.
KAITLYNN ASKREN
2/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Round Rock, TX
JORGE M|2025 Chevrolet Traverse
Confirmed Sales Customer
2/13/2026
I arrived at 9:00 AM to check out an SUV that caught my eye. Mr. Alberto Maldonado was very friendly, as always. He showed me the SUV and took it a spin. The payment terms were very competitive, an I was pleasantly surprised. We started the paperwork, and by 1:30 PM I was already home showing my wife and children the new SUV I had bought. This is the second purchase from you (and Alberto Maldonado has helped me), and both times I've been very satisfied and have also recommended you to my friends.
ALBERTO MALDONADO
2/14/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GEORGETOWN, TX
Luis V|2021 Chevrolet Tahoe
Confirmed Service Customer
2/18/2026
Very poor experience overall. My advisor was not in the office for my appointment and I had to literally go beg for someone to check in my vehicle. It felt like they were doing me a favor.
KAITLYNN ASKREN
2/19/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ROUND ROCK, TX
Tim R|2011 Chevrolet Silverado
Confirmed Service Customer
1/21/2026
Enjoyed working with Tanner. He was flexible and accommodating in order to achieve the repairs needed on my vehicle.
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
John W|2025 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Great service
CEDRIC ADAMS
2/3/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
JARRELL, TX
Addison P|2025 Chevrolet Suburban 1500
Confirmed Service Customer
2/4/2026
great staff, paul conrad is very friendly & helpful.
PAUL CONRAD
2/5/2026
We’re grateful for your kind comments about Paul and our great staff. Thank you for choosing us, and we look forward to seeing you again.
GEORGETOWN, TX
Robert W|2017 GMC Yukon
Confirmed Service Customer
2/6/2026
Great communication, work was completed with no issues and returned clean
KAITLYNN ASKREN
2/7/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GEORGETOWN, TX
Kenneth W|2007 GMC Sierra
Confirmed Service Customer
2/11/2026
Always a positive experience
CEDRIC ADAMS
2/12/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GEORGETOWN, TX
Mary L|2024 Chevrolet Traverse
Confirmed Service Customer
2/13/2026
Everything was great until I had to return to get PSI fixed this also happened on the last oil change
JACLYN WEAVER
2/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROUND ROCK, TX
Miguel C|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/18/2026
Knocked it out the park!
KAITLYNN ASKREN
2/19/2026
What an awesome compliment—thank you! We’re proud to have delivered a home-run experience for you and can’t wait to welcome you back.
GEORGETOWN, TX
Jeffrey C|2023 GMC Canyon
Confirmed Service Customer
2/18/2026
Had persistent, intermittent problems which caused various systems to randomly stop working on the truck (primarily the blind spot warning) after software updates were applied at the last visit. Dropped it off on a Monday and within a couple days their service department was able to reproduce the problem and locate the root cause which was a malfunctioning battery, which they quickly replaced. Have not seen any of the problems again since I got it back and the truck has been working great ever since. This was a very frustrating problem and I’m extremely happy that Don Hewlett was able to restore functionality (and my confidence) in the truck. Hats off to their service department and my advisor Paul Conrad who kept me in the loop at every step. Thanks!
PAUL CONRAD
2/19/2026
We truly appreciate you sharing such detailed feedback. We’re glad the team at Don Hewlett Chevrolet Buick was able to diagnose the battery issue and restore your truck’s performance, with Paul keeping you well informed throughout the process. It means a lot to know we helped rebuild your confidence, and we’re always here if you need us.
ROUND ROCK, TX
Theresa De R|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/13/2026
Michelle was smart, friendly and kept me updated every step of the way!
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
ROUND ROCK, TX
Sandra C|2023 Buick Envision
Confirmed Service Customer
2/3/2026
everything went well the only thing is it took way to long 2 1/2 hours
MICHAEL CRUMP
2/4/2026
Thank you for the feedback. We appreciate hearing your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
TAYLOR, TX
James M|2024 Chevrolet Colorado
Confirmed Service Customer
2/5/2026
Got me in and out in less time than they estimated. And did an excellent job.
CEDRIC ADAMS
2/6/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
JUANA G|2026 Chevrolet Equinox
Confirmed Sales Customer
2/6/2026
Aaron Acosta provided a great service. Everyone was amazing. Jamie is so nice. Finance was great
AARON ACOSTA
2/7/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
ROUND ROCK, TX
James M|2024 Chevrolet Colorado
Confirmed Service Customer
2/16/2026
They diagnosed the problem in less than the 24 hour period and was able to locate and install the hose in less than the estimated time. Great job.
PAUL CONRAD
2/17/2026
We appreciate your detailed and impressive feedback. Our team is glad we could diagnose and complete the repair quickly, and we’re always here to keep you safely on the road.
GEORGETOWN, TX
Sarah S|2018 Chevrolet Suburban
Confirmed Service Customer
2/22/2026
The service staff was exceptional. Very professional, knowledgable and friendly.
JACLYN WEAVER
2/23/2026
Thank you for your thoughtful feedback. Hearing that our service staff was professional, knowledgeable, and friendly means a great deal to us. We are grateful for your support and look forward to welcoming you back.
CEDAR PARK, TX
Glenn K|2025 Chevrolet Colorado
Confirmed Service Customer
2/23/2026
Always a great experience when having work done at Don Hewlett Chevrolet.
BRIAN SINCLAIR
2/24/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
ROUND ROCK, TX
PETER G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/26/2026
My wife and I had a great experience at Don Hewlett Chevrolet Buick. Jose took very good care of us from start to finish. He was professional, patient, and supportive throughout the entire process. We never felt pressured, and he made sure all of our questions were answered clearly. He truly went above and beyond to make the experience smooth and comfortable for us.
JOSE NEVAREZ
2/27/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
TAYLOR, TX
Lourdes R|2023 Buick Enclave
Confirmed Service Customer
1/13/2026
It was pleasant and everyone was very respectful. I felt that my best interest mattered
1/14/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ROUND ROCK, TX
Sharon S|2026 Chevrolet Equinox
Confirmed Sales Customer
1/14/2026
My salesman, Derrick Evans, was excellent. He was extremely knowledgeable as well as, making sure I was comfortable with the process of selecting my vehicle in the budget that I had chosen and a vehicle that I am very comfortable and happy to drive. Derrick made sure that everything was setup in my new Chevrolet before I left drove me by the service department and insisted to call him if there was anything I needed. In fact, he followed up with a call to me over the weekend to inquire how my new suv was? I would say that is great service!
DERRICK EVANS
1/15/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GEORGETOWN, TX
Caroline M|2011 Chevrolet Suburban
Confirmed Service Customer
2/7/2026
I took my car in on a Friday for a cooling system problem. I was expecting to leave it over the weekend and into the next week, but my service advisor, Will Roberts, was able to diagnose and fix the issue the same day! Very unexpected, but very happy with the quick turnaround! Will was great--very friendly and professional!
WILLIAM ROBERTS
2/9/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ROUND ROCK, TX
Spiro P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/13/2026
I spent 4 hours waiting for an oil change at the express part of your dealership. Utterly pathetic…
CEDRIC ADAMS
2/14/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LEANDER, TX
REBECCA B|2026 Chevrolet Traverse
Confirmed Sales Customer
2/19/2026
Carlos Gutierrez at Don Hewlett was upfront, kind, and willing to help us in all ways. The whole staff was extremely helpful and got us in and out with no hassle. Everyone knew there job and did it to the best of their ability. Plus everyone was so friendly. We actually enjoyed the whole experience and will definitely be back for any future purchases.
CARLOS GUTIERREZ
2/20/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
MULESHOE, TX
John W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/2/2026
You can set up an appointment, but there is a 3 1/2 hour wait for an oil change. They are supposed to check all fluids and filters, etc., but I could clearly tell that they didn't. They didn't wash my vehicle as they have at other dealerships even though I accepted the wash at check-in. When they rotated my tires, they didn't ensure that the tires were inflated to the proprer psi even though I asked them to ensure that they did when I checked-in.
3/3/2026
Hello Chris - We're sorry to learn that the requested vehicle maintenance took longer than anticipated on this day. For any frustrations or inconvenience this may have caused, we will apologize. Rest assured, we are currently evaluating our processes and personnel to identify potential areas of improvement to our efficiencies. We are confident that the next time you engage our store for vehicle support you will once again receive our best. Take care & be safe out there! The Hewlett Customer Care Team
Cedar park, TX
Myra H|2026 Buick Enclave
Confirmed Sales Customer
1/17/2026
Everyone I came in contact with at Don Hewlett was very helpful. Our salesman was beyond amazing, Carlos G. is a superstar. He is very knowledgeable and willing to help you find just what you want. I took several of his business cards because of his great service and I told everyone at work that if they need a car to go to Don Hewlett and ask for Carlos, I know I will defiantly return to this dealership because of his outstanding customer service.
CARLOS GUTIERREZ
1/19/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HUTTO, TX
Marcos V|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/17/2026
Good
1/19/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
PFLUGERVILLE, TX
Tahir M|2025 Chevrolet Malibu
Confirmed Service Customer
2/7/2026
Clean waiting area and professional staff.
CEDRIC ADAMS
2/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
Jimmy R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/9/2026
The employees were thorough and took care of all the issues with my pickup.
CEDRIC ADAMS
2/10/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SALADO, TX
Maria M|2019 Buick Encore
Confirmed Service Customer
2/16/2026
Awesome
JACLYN WEAVER
2/17/2026
We sincerely appreciate your awesome feedback! It means a lot to know you had such a positive experience, and we can’t wait to assist you again.
ROUND ROCK, TX
Arthur B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
Customer service agent Tanner was excellent.
TANNER TOWERY
2/28/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GEORGETOWN, TX
Arthur O|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/5/2026
No text return for one day no calls about the problem with vehicle I guess they quit test driving because fuel light came on
3/5/2026
Hello Mr. Ochoa - Thank you for your recent visit to the Don Hewlett Chevrolet Buick service department. After researching the situation we find that after multiple test drives and starting cycles our technicians were unable to reproduce your reported intermittent concern and there were no stored vehicle error codes to aid in further diagnosis. Please know that we get paid to make repairs so we have no reason not to find and repair a reported problem when it can be duplicated or vehicle error messaging leads us toward a better diagnosis. Should the problem you are experiencing change in either scope or severity, please contact your Service Advisor - Will Roberts - to make arrangement to come back and ride with one of our shop foremen. Thanks again for your business and please call on us the next time we can provide quality vehicle support. The Hewlett Customer Care Team
GEORGETOWN, TX
Scott W|2019 Chevrolet Camaro
Confirmed Service Customer
12/12/2025
Quick and efficient. nice people.
12/13/2025
We’re glad your experience was quick and efficient! It’s great to hear our team made a positive impression.
LEANDER, TX
Katherine W|2026 Buick Envista
Confirmed Sales Customer
12/17/2025
Derrick Evans and Noemi Armenta (and every other employee who walked by and spoke to us) were outstanding in their helpfulness. We hadn't planned to trade cars that day, but ended up doing so.
DERRICK EVANS
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SALADO, TX
Christopher B|2026 Chevrolet Blazer
Confirmed Sales Customer
1/10/2026
We've always had a great experience at Don Hewlett Chevrolet. The entire staff is friendly, courteous and extremely helpful. We've had new vehicle purchases, worked with the accessories, service and the express lube department.
ANTHONY WHITMIRE
1/11/2026
Wow, we're glad you had such a wonderful experience with us! Thank you for choosing Don Hewlett Chevrolet Buick, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
ROUND ROCK, TX
Garlon John M|2025 Buick Enclave
Confirmed Service Customer
1/11/2026
Stopped at Don Hewlett on a Thursday after lunch for an oil change and tire rotation. They had me in and out in only and hour and fifteen minutes. They also performed a wash and vacuum.
1/12/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
GEORGETOWN, TX
David R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/19/2026
I been trying to get my truck fixed for over 2 months , advisor is not following and my truck is been on their shop 3-4 times do same reason with no solutoon
1/21/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
AUSTIN, TX
Randal R|2021 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
Went there for oil change on my 2021 Equinox. Since we are from Tucson moved here last June did not have front license plate bracket to put on. Service manager had me go over to parts and buy one. He put it on for me which was awesome. He was very nice and helpful. You guys are our Chevrolet dealer from now on. Thank you to all that helped me. OUTSTANDING
1/21/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Jose P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/11/2026
Fast & honest
3/12/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
KILLEEN, TX
Leanne D|2021 GMC Canyon
Confirmed Service Customer
2/18/2026
My service was completed in the exact amount of time I was told.
JACLYN WEAVER
2/19/2026
We’re pleased your service was completed right on schedule as promised! Thank you for recognizing our commitment to timely care.
JONESTOWN, TX
Donnie H|2021 Chevrolet Tahoe
Confirmed Service Customer
2/18/2026
Had a recall on my 2021 Tahoe. Called in to the service department and they ordered the part that day. About 3 days later I was called to schedule the service appointment allowing 4-6 hours for the repair. I was scheduled for 9am the following morning but arrived a little early. Within a couple hours, they had me repaired and ready to go. While it was being serviced, they also found a belt pully making noise and replaced it as well. Everything was covered under with no charges to me. I am very extremely satisfied with their services on both my Tahoe and my Trail Boss.
WILLIAM ROBERTS
2/19/2026
Thank you for sharing your excellent experience with your 2021 Chevrolet Tahoe and Trail Boss! We’re delighted our service team handled the recall quickly and proactively addressed the pulley issue, all under warranty. Your satisfaction means everything to us, and we appreciate your trust.
KYLE, TX
Judy K|2019 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Came in to have some punch list items fixed or replaced. Fluid replacement, Cooling system serviced, replaced cabin air filter. Jadon helped me with the My Chevrolet app.
3/7/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CEDAR PARK, TX
Rick H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/9/2026
A work truck driver side swiped me on the passenger side of my vehicle. This shattered the glass and mirror and the mirror was not safe in this condition. Don Hewlett got me in ASAP to their Collision Center the same day and repaired my mirror. They went out of their way to help me when needed. Much appreciated.
LOWELL BRADFORD
3/10/2026
Thank you for sharing your experience! Don Hewlett Chevrolet Buick Collision Center team are glad they could assist quickly and make the repair process stress-free for you. Your appreciation means a lot.
LIBERTY HILL, TX
Robert L|2021 GMC Yukon XL
Confirmed Service Customer
3/12/2026
I had an excellent experience with service advisor Jose Romero at Don Hewlett! From the moment I arrived, everyone was friendly, professional, and efficient. The staff took the time to explain everything clearly and made sure my vehicle was ready when promised. The waiting area was clean and comfortable, and they even kept me updated throughout the process. It’s great to find a dealership that truly values customer service — I’ll definitely be returning for future maintenance and highly recommend Don Hewlett to anyone in the Round Rock area.
JOSE ROMERO
3/13/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
Round rock, TX
Thomas T|2014 Chevrolet Traverse
Confirmed Service Customer
1/16/2026
I had an option to go to another Dealership which was closer to me, but after comparing reviews I opted to go to you all. I felt “in good hands” with my decision the very time I talked to Tabby. In fact, I thought to myself, if I was ever going to start a new company, my first hire would be Tabby. Will took over for Tabby and kept me informed of the status on our Traverse until work was complete. Thank you all, Tom
1/17/2026
Thank you for sharing your experience, Tom. We’re thrilled that Tabby and Will provided attentive and professional service and that you felt “in good hands” throughout the process. We appreciate your trust and kind words and look forward to serving you again.
AUSTIN, TX
Steve W|2023 Chevrolet Malibu
Confirmed Service Customer
3/11/2026
Jaclyn was great. She is always friendly and professional.
JACLYN WEAVER
3/12/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to her. We truly appreciate your continued trust in our team and look forward to serving you again soon!
ROUND ROCK, TX
Julius W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/14/2026
We had a few non-critical issues with our truck. The ExPress service writer KATHY listened and wrote our work order. All the issues were corrected, added new wiper blades and preformed maintenance. Excellent work!!
3/15/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Jeffrey D|2019 Chevrolet Trax
Confirmed Service Customer
3/14/2026
It was faster than expected and they’re always upfront about what they recommend today or things that can wait until the next oil change. I appreciate the transparency.
3/15/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PFLUGERVILLE, TX
Andrew S|2017 Chevrolet Tahoe
Confirmed Service Customer
3/22/2026
Excellent customer service as always
WILLIAM ROBERTS
3/23/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KILLEEN, TX
Melanie R|2025 Chevrolet Tahoe
Confirmed Service Customer
3/22/2026
While I am giving 5 stars because Tanner is super nice, not happy that my "RATTLE" was not fixed and I really don't have time to keep brining my car back all the time and forking out $$$ for a rental car.
3/23/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GEORGETOWN, TX
Frank G|2024 GMC Sierra 1500
Confirmed Service Customer
3/23/2026
Fast and honest
3/24/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ROUND ROCK, TX
Charles H|2024 Chevrolet Traverse
Confirmed Service Customer
3/2/2026
Great service, shuttle and Kaitlynn was great!
FLORENCE, WI
Moses R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/9/2026
My service writer was Paul Conrad he was friendly and courteous. I received professional service.
3/10/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
TAYLOR, TX
Jerald H|2025 Chevrolet Traverse
Confirmed Service Customer
3/9/2026
Great service
3/9/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
JARRELL, TX
William B|2022 Chevrolet Traverse
Confirmed Service Customer
3/12/2026
Excellent service provided by nice and knowledgeable staff.
3/12/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
AUSTIN, TX
Randy K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/16/2026
Great. No issues.
3/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
Robbie L|2025 Chevrolet Trax
Confirmed Service Customer
3/16/2026
Ever since I got my new car I’ve been going to this dealership and leave satisfied
JACLYN WEAVER
3/17/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ELGIN, TX
Paul T|2021 Buick Envision
Confirmed Service Customer
3/25/2026
Not having a loaner impacted my whole day. My vehicle was in for a safety recall campaign which took all day to get done.
3/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GEORGETOWN, TX
Rodney H|2026 Buick Enclave
Confirmed Sales Customer
3/26/2026
The experience of buying a new car is not my favorite thing to do, due to past experiences with pushing salesman and never-ending pressure of trying to sell me a car. This did not happen here. We were met by a very nice young man Hiram and told him upfront, "We are only looking" and specifically what we were looking for. He directed us only to the car we were interested in and didn't try to make me look at others. He was very respectful and not aggressive the whole time. We understand that this is their lively hood selling cars, but he was very respectful and never once tried to overpower me with why I should buy this car. Yes, I bought the car with some negotiations that were not heated or forced. He was very respectful, nice and thoughtful throughout the whole process. He was always available when we had questions. He called to see how we liked the car the next day. That is a very wonderful salesman. Also the young lady (sorry forgot her name, but we had an Iowa connection) selling the extras was also very sweet , respectful of our decision and not pushy. She was suggestive, but not pushy. She was very nice. The Financial guy, Tyler was also very nice, organized and not pushy (suggestive, but not pushy). He knew we were trying to get out of there for supper and he rushed as much as he could to help us out. He was very comprehensive and very knowledgeable of what we were questioning. Overall, this was a great experience and one of our best adventures of buying a new car. We would like to thank all of you and to Don Hewlett of Georgetown, TX for taking care of us very well. Thanks again, LuAnn and Rodney Hibbs
JOSE MORENO
3/27/2026
We truly appreciate your detailed and heartfelt review. It’s wonderful to hear Hiram, Tyler, and the team created such a respectful, pressure-free experience that made your purchase enjoyable. We’re grateful for your trust and hope you continue to enjoy your new vehicle for years to come.
ROUND ROCK, TX
Ray L|2020 Chevrolet Trax
Confirmed Service Customer
3/7/2026
in reference with my gm car radio diagnostics i disagree with what the tech says that the backup camera stopped working. even though the radio would cycle on and off the camera would always function when placing the vehicle in reverse. i agree that the radio is defective. since the tech was incorrect about the diagnostics, i would like an adjustment/ refund on my bill in the form of gm reward points.
JOSE ROMERO
3/8/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
PFLUGERVILLE, TX
Celeste B|2024 Chevrolet Suburban 1500
Confirmed Service Customer
3/7/2026
Jaden was very helpful. He had clear communication and over delivered
3/7/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CEDAR PARK, TX
William S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/7/2026
Took my Colorado in for an oil change that has had every oil change done there for the past 7years and they stripped the oil plug and the bill to fix that would have over 6k. Now what do I do I had everything in that truck for work I needed to do that day. So I reluctantly bought a new Chevy Silverado. That oil change cost me over $47, 000. Not sure I’ll ever do business there again. You don’t strip a drain plug. Not sure about your mechanics. 😡
CLARK ALLEN
3/8/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
GEORGETOWN, TX
Randall B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/7/2026
Worked on my pickup immediately so I could get back on road
JADON HENDERSON
3/8/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Art, TX
Travis V|2023 Chevrolet Tahoe
Confirmed Service Customer
3/25/2026
Everything went great, Brian was helpful and the services were completed. Good experience.
3/26/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
HOUSTON, TX
George H|2018 Chevrolet Equinox
Confirmed Service Customer
4/3/2026
Other than the wait time being much longer than normal the service was satisfactory! No one else is allowed to service our Chevy Equinox.
4/5/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LIBERTY HILL, TX
Victor A|2018 GMC Canyon
Confirmed Service Customer
2/23/2026
It took a long time, the wash was a bit disappointing, it was cleaner before they washed it
KATHY MOTTS
2/24/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GEORGETOWN, TX
Donald A|2023 Buick Envision
Confirmed Service Customer
2/23/2026
Excellent in all aspects,Paul Conrad,very professional,knowledgeable and helpful,listened to me describe my issue,did some testing and carefully explained the testing process to me,how long it might take etc,left the car overnight,kept me informed and car was ready the next morning ,trouble found and fixed,
PAUL CONRAD
2/24/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
GEORGETOWN, TX
Carmine N|2023 Chevrolet Corvette Z06
Confirmed Service Customer
3/16/2026
It was a good service experience. Jadon handled the recall and brake flush.
JADON HENDERSON
3/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEANDER, TX
Stephanie N|2026 Buick Envista
Confirmed Sales Customer
3/31/2026
Austin provided excellent customer service in the most polite and responsive manner. He made the process so easy and enjoyable too. He made me feel like a valued customer. Since then he has followed up with me and answered my questions about the vehicle. I will definitely use Austin again in the future.
AUSTIN ALLRED
3/31/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
FORT WORTH, TX
Travis J|2021 Chevrolet Blazer
Confirmed Service Customer
3/31/2026
I believe his name is Will that assisted me. Very helpful and professional. I did appreciate the lift back to my house as well. Keep it up. I'd like to buy a new/used chevy truck. I think they are hands down the best, driving and looks. See what kind of deal you guys can work for me.
4/1/2026
We sincerely appreciate your feedback. It is fantastic to hear Will provided helpful and professional assistance, and we are glad the lift back to your home added to a positive experience.
GEORGETOWN, TX
Ira J|2019 Chevrolet Traverse
Confirmed Service Customer
4/4/2026
I always get great service, and the people are very friendly, knowledge and timely in getting back with you. Excellent service.!
4/5/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Robert M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/4/2026
Always a long wait, didn't refill windshield wiper fluid. Second and last visit, first one was overcharged for the oil change. Poor experience not worth it.
4/5/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
AUSTIN, TX
Kevin M|2002 Chevrolet Tahoe
Confirmed Service Customer
1/30/2026
It was super fast service and everyone was friendly.
COLLEGE STATION, TX
Samuel M|2023 Chevrolet Colorado
Confirmed Service Customer
1/31/2026
Jose was excellent, very easy to communicate with and gave me updates when he had them. I will definitely be bringing my truck back for any future needs
LEANDER, TX
Ann B|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/13/2026
very good communication and service.
3/15/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Laurencia C|2026 Chevrolet Traverse
Confirmed Sales Customer
3/13/2026
It was easy, the personal treat us with respect and listen to our requests.
ROLAND HAMPTON
3/13/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
MIDLAND, TX
Charles C|2024 Buick Enclave
Confirmed Service Customer
3/16/2026
Great, friendly service from Cedric and the team. Thanks!
CEDRIC ADAMS
3/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
James A|2017 Chevrolet Corvette
Confirmed Service Customer
4/7/2026
After some initial confusion about where to go after my appointment was accidently cancelled, I was well taken care of. The express lube rep walked me over to where I needed to go (me following in my car) and they squeezed me in for my used vehicle purchase inspection. Even though I caught the service rep as she was about to go to lunch, she stayed to make sure all of the paperwork and technician was assigned. Very clean, very professional people, and very accommodating.
JADON HENDERSON
4/8/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
Jarrell, TX
Connie M|2020 Chevrolet Equinox
Confirmed Service Customer
4/8/2026
The handled my needs in good time and friendship in handling it.
BRIAN SINCLAIR
4/10/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
Elizabeth A|2014 Chevrolet Traverse
Confirmed Service Customer
4/8/2026
Very quick friendly and helpful thank you!!
PAUL CONRAD
4/10/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GEORGETOWN, TX
Karl D|2012 Chevrolet Equinox
Confirmed Service Customer
4/8/2026
Excellent service! I have used Don Hewelett since I purchased the vehicle and have never been dissatisfied with the service.
KATHY MOTTS
4/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Alex M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/17/2026
I really enjoyed the fast service and my rep keeping me informed.
3/18/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AUSTIN, TX
Renee C|2020 Chevrolet Trax
Confirmed Service Customer
3/23/2026
I am always so impressed with the quality of service that I receive. Ever since my husband passed 5 years ago I have had to do all of this on my own AND the service department has always been willing to help!
3/24/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROUND ROCK, TX
Peter K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/30/2026
Smooth experience
ROUND ROCK, TX
Martyn B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/30/2026
Everything went well
GEORGETOWN, TX
William F|2025 Chevrolet Equinox
Confirmed Service Customer
3/30/2026
Friendly and helpful people!
LEANDER, TX
Mario P|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/8/2026
Exelente
JACLYN WEAVER
4/10/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PFLUGERVILLE, TX
Karen M|2025 Buick Envista
Confirmed Service Customer
4/9/2026
Kathy was super friendly and helpful and made sure to get my car in and out for its first oil change. Also, the service team took good care of my car and it was returned in spotless condition!
KATHY MOTTS
4/10/2026
Thank you for your thoughtful feedback. We are delighted to hear Kathy was friendly and efficient, and that your vehicle was returned in excellent condition. We look forward to providing you with another smooth and pleasant experience.
ROUND ROCK, TX
DULCE E|2026 Chevrolet Traverse
Confirmed Sales Customer
4/10/2026
We are grateful for the help Ali provided us—excellent service; she was very friendly and very quick at finding everything.
CARMEN CORONADO
4/12/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GEORGETOWN, TX
Keith N|2019 Chevrolet Colorado
Confirmed Service Customer
4/11/2026
My truck was finished on a timely matter and at the price I was originally quoted. I would not hesitate to return if my truck needs service.
JADON HENDERSON
4/12/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Lago Vista, TX
BRITTANY J|2026 Chevrolet Equinox
Confirmed Sales Customer
4/11/2026
Great experience
CARLOS GUTIERREZ
4/12/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PFLUGERVILLE, TX
James G|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
3/23/2026
I had a fairly serious brake issue. I went in on a Tuesday morning about 930. Paul Conrad was my service advisor. He took the time to listen what was going on, took good notes, and explained everything involved in the repair process and gave me what turned out to be an accurate timeline. He called the next day and the truck was done Thursday by noon. I appreciated how he listened to me and that he called me when he said he would call me. This is my only vehicle, so getting it back quickly was important. I explained to that to Paul and he got it back to me within 48 hours. Can't ask for better than that - especially from a dealer shop. Thanks Paul!
3/24/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROUND ROCK, TX
Maria B|2026 Chevrolet Traverse
Confirmed Sales Customer
3/24/2026
Friendly staff and got me something in the payment I can afford
JIMMY TORRES
3/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HUTTO, TX
Levi S|2013 GMC 1500 Sierra
Confirmed Service Customer
4/14/2026
Good
BRIAN SINCLAIR
4/15/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GEORGETOWN, TX
Moses J|2025 Chevrolet Trax
Confirmed Service Customer
4/22/2026
Great service and awesome employees
MICHAEL CRUMP
4/23/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
TAYLOR, TX
Marisol A|2026 Chevrolet Equinox
Confirmed Service Customer
4/24/2026
Great Experience
CEDRIC ADAMS
4/26/2026
Thank you for your great review! We are glad you had a positive experience during your visit. We look forward to welcoming you back again soon.
ELGIN, TX
Christopher H|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
4/24/2026
The accessories department, Trinity Van Engen, and the Service Department, Jadon, always provide excellent service. Very Sewell like treatment. Great Job!
JADON HENDERSON
4/26/2026
Your exceptional feedback means so much to us! We are thrilled that Trinity and Jadon consistently provide excellent, high-quality service. We look forward to continuing to exceed your expectations.
GEORGETOWN, TX
Ramiro A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/27/2026
It was great
LEANDER, TX
JUSTIN B|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/28/2026
I can’t say enough about this dealership. Ace was a wealth of knowledge. And Tyler Chauvin and the team there are the most honest people I’ve worked. If I could give 10 stars I would.
ACE CONNELL
4/30/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LIBERTY HILL, TX
Thomas T|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
3/26/2026
My Tech. Mickel Crump did an excellent job keeping me informed about the status of my vehicle. I came to Hewlett Quick Service to get a new set of tires for my pickup. I did not have an appointment, but I got the new tires installed, balanced and had a front end alignment in record time thanks to Mr. Crump.
3/27/2026
Thank you for your detailed and positive review. It’s impressive to hear Michael kept you well informed and delivered such efficient service, even without an appointment. We appreciate your trust and look forward to assisting you again whenever needed.
PFLUGERVILLE, TX
Donald E|2021 Buick Encore GX
Confirmed Service Customer
4/13/2026
I quickly get the service I need, am kept informed of progress, and location is convenient.
KATHY MOTTS
4/14/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GEORGETOWN, TX
BRITTNEY W|2026 Buick Envista
Confirmed Sales Customer
4/15/2026
Very great experience!! Jose made sure we were as comfortable as possible.
JOSE NEVAREZ
4/16/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
MARLIN, TX
Grover G|2014 Chevrolet Malibu
Confirmed Service Customer
4/15/2026
Always great to service at Hewlett.
CEDRIC ADAMS
4/16/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
AUSTIN, TX
JACQUELINE T|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/30/2026
Awesome Customer Service. Extremely Satisfied
JAMES ARMSTRONG
5/1/2026
Your enthusiastic feedback about our customer service is wonderful to hear. We’re delighted you left extremely satisfied and can’t wait to welcome you back for another outstanding experience.
KILLEEN, TX
AUSTIN W|2026 Chevrolet Tahoe
Confirmed Sales Customer
5/3/2026
Great experience. Very efficient. I was in and out of the dealership very quickly, but I was not rushed at all.
ROLAND HAMPTON
5/5/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit. Take care!
CYPRESS, TX
Tom A|2024 Chevrolet Tahoe
Confirmed Service Customer
5/13/2026
Service advisor was great and will return to Hewlett.
KATHY MOTTS
5/5/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
Round Rock, TX
Omar A|2022 GMC Yukon XL
Confirmed Service Customer
5/6/2026
Cedric always so helpful great customer service.
CEDRIC ADAMS
5/7/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Martyn B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/6/2026
Will Roberts my service rep was excellent, kept me informed of everything that was being performed on my truck, the service tech did an excellent job on installing the part needed.
3/7/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Gregory J|2026 Chevrolet Traverse
Confirmed Service Customer
4/17/2026
Prompt and courteous oil change service
JACLYN WEAVER
4/19/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
BERKELEY L|2026 Chevrolet Equinox EV
Confirmed Sales Customer
4/17/2026
Dan Townsend made the process extremely easy and efficient. He was friendly and extremely helpful with any questions I had about the vehicle and the buying process. Don Hewlett isn't trying to play any games about pricing or pushing anything you don't want, making it a great buying experience. I would recommend anybody looking for a new or used vehicle to go to them.
DANIEL TOWNSEND
4/19/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
William A|2018 Chevrolet Traverse
Confirmed Service Customer
5/1/2026
service rep was great
KATHY MOTTS
5/3/2026
Thank you for your kind comment. We’re glad to hear your service representative provided a great experience. We appreciate your support and are here whenever you need us.
GEORGETOWN, TX
Gerry S|2026 Chevrolet Equinox
Confirmed Service Customer
5/1/2026
Brought my 2026 Equinox in for its first complimentary service. Everything was great until just before I got home. The warning for malfunctioning tire air pressure monitoring system came on the screen and would not go away. I had to return the car the next day to have the sensor reset. Very inconvenient.
KATHY MOTTS
5/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROUND ROCK, TX
Alan F|2025 GMC Sierra 1500
Confirmed Service Customer
5/8/2026
Found other issues that were covered under warranty and had them fixed
JOSE ROMERO
5/9/2026
Hi there, thank you for taking the time to leave a review for us at Don Hewlett Chevrolet Buick, INC.. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
HUTTO, TX
Luis R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/8/2026
Very good
KATHY MOTTS
5/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Oscar M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2026
Helpful and kind
DARRELL HILDEBRANDT
4/12/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ROUND ROCK, TX
John R|2026 Chevrolet Tahoe
Confirmed Service Customer
4/10/2026
Dropped of the Tahoe, great communication as to progress
PAUL CONRAD
4/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GEORGETOWN, TX
Jerald B|2025 Chevrolet Traverse
Confirmed Service Customer
4/28/2026
Great service once again!!
CEDRIC ADAMS
4/30/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
JARRELL, TX
DANIEL V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/6/2026
My salesman Ace was very detailed, straight forward and absolutely helpful. Best car buying experience I have ever had and I will recommend Don Hewlett to everyone i know buying.
ACE CONNELL
5/7/2026
Hi, we are very happy that we could provide you with the best car-buying experience! Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEANDER, TX
BRIDGET W|2026 Buick Envista
Confirmed Sales Customer
5/11/2026
I had a wonderful sales associate help me out. Carlos did a wonderful job with making sure I was happy with the vehicle and it had all the features I was looking for in a vehicle
CARLOS GUTIERREZ
5/12/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GLIDDEN, TX
JACQUELINE T|2026 Chevrolet Trailblazer
Confirmed Sales Customer
5/13/2026
James, my salesman was absolutely amazing. Tyler, who was NOT my finance person went above and beyond to find out exactly why my previous defective 2026 trailblazer had not been paid off yet. He was accurate with an outstanding turnaround time. Jeff, he curses entirely too much, he was not truthful with me about telling me I get a $100 deposit in a savings account with Greater Texas Credit Union on behalf of Don Hewlett, for me. I said wow that’s great, it will cover the $92.00 pinstriping I had done on the defective car. I contacted GTCU and they told me that was absolutely not true. When I called Jeff back he told me oh there was a $95.00 processing fee. Another lie for no apparent reason. Jeff told me the vehicle would be paid off the very next day because it was being sent via epay. I followed up 2 more times and he gave me the same story and then got smart with me about how he’s being doing this for awhile. Well Tyler confirmed it was mailed (snail mail) and would arrive on yesterday, 13 May 2026. He even provided me with the check and tracking because I’m not happy with the APR but I understood that $18000.00 is on my credit report and I’m trying to refinance as soon as that balance drops off. I still give the dealership a 10 out of 10 but will definitely tell them not to see Jeff in Finance. They need to see Tyler
JAMES ARMSTRONG
5/15/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KILLEEN, TX
Addison P|2025 Chevrolet Suburban 1500
Confirmed Service Customer
4/12/2026
fast service , staff friendly and helpful.
BRIAN SINCLAIR
4/13/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GEORGETOWN, TX
Jamie R|2019 Chevrolet Colorado
Confirmed Service Customer
4/21/2026
As always great service at Don Hewlett's Express Lube Plus.
BRIAN SINCLAIR
4/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ROUND ROCK, TX
Paul L|2021 Buick Envision
Confirmed Service Customer
5/4/2026
The prices for your quick service are starting to be very non competitive with other service companies. The three hours I spent getting oil change tire rotation coolant flushed and emission certification was not what a would call quick service. I would also appreciate updates on the services and time line. 38 years as a GM employee instills a desire to have the selling dealer do the maintenance. This last trip challenges that loyalty.
JACLYN WEAVER
5/6/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GEORGETOWN, TX
Dax J|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/7/2026
My wife took our truck in for an oil change, tire rotation, and overall check up. My wife said she really appreciated the care and service provided by the team at Don Hewlett Xpress Lube Plus.
BRIAN SINCLAIR
5/9/2026
Hi, we appreciate your positive review about your wife's recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LIBERTY HILL, TX
Kevin H|2026 Chevrolet Traverse
Confirmed Service Customer
5/10/2026
Friendly customer service and great work on my vehicle.
BRIAN SINCLAIR
5/12/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
LEANDER, TX
Richard H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/15/2026
Excellent. The staff was knowledgeable, efficient, courteous, very professional. My issue was completed in less time than expected. they even washed my truck. Bravo!
MICHAEL CRUMP
5/17/2026
Thank you for the exceptional feedback. We are thrilled to hear our knowledgeable and professional team exceeded your expectations with efficient service and even returned your truck freshly washed. Your kind words are greatly appreciated, and we look forward to assisting you again in the future.
ROUND ROCK, TX
Gerald D|2021 Buick Enclave
Confirmed Service Customer
5/15/2026
Excellent service as always. Your customer since 2012.
JACLYN WEAVER
5/17/2026
Thank you for your incredible loyalty since 2012. We are truly grateful for your continued trust and are delighted to hear you consistently receive excellent service from our team. We look forward to serving you for many more years ahead.
AUSTIN, TX
Daniel W|2024 Chevrolet Equinox
Confirmed Service Customer
4/6/2026
Excellent Service! Brian Sinclair took good care of me.
ROUND ROCK, TX
Rodney T|2020 GMC Acadia
Confirmed Service Customer
4/17/2026
Under promised/over delivered
JACLYN WEAVER
4/19/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
JARRELL, TX
David B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/5/2026
I had to have some warranty work done on my 2025 Silverado and, as usual, everything went as smoothly as it possibly could have. When I went to pick up my truck and return the loaner, Kaitlynn Askren, my Service Advisor, even stayed after closing because I was late getting back to the dealership because of traffic. (Now that's what I call SERVICE!) I honestly believe that this service could not have gone any better. After purchasing multiple vehicles from this dealership, this has just been another experience for me that confirms what I have felt for several years, Don Hewlett Chevrolet is still "home" to me and always will be.
KAITLYNN ASKREN
5/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
KINGSLAND, TX
Donald A|2023 Buick Envision
Confirmed Service Customer
5/8/2026
Excellent service, Michelle Weaver very nice, professional and my services were completed in a total of one hour and 5 minutes from the time she wrote up what I wanted done until I was driving home , great services
JACLYN WEAVER
5/9/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Thomas M|2022 Chevrolet Colorado
Confirmed Service Customer
5/8/2026
My Service Tep Paul did an Excellent Job keeping me updated on the status of the Repairs and Insurance. He made sure I had a Ride Home and Back up to get my truck as well. The Repairs were Done perfectly!!!
PAUL CONRAD
5/9/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!
CEDAR PARK, TX
Martyn H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/13/2026
The staff did a great job in taking care of my needs and my truck.
MICHAEL CRUMP
5/15/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
LEA R|2026 Chevrolet Trax
Confirmed Sales Customer
5/25/2026
Very friendly environment All the staff are very helpful too especially our sale person Ace
ACE CONNELL
5/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PFLUGERVILLE, TX
OMAR L|2026 Chevrolet Equinox EV
Confirmed Sales Customer
5/18/2026
I purchased my new Equinox EV on May 15, 2026, and the overall experience was excellent. The staff was helpful, the process was smooth, and I felt well taken care of throughout the purchase. The only thing missing was the rear cargo cover for the back of the vehicle, which I expected to be included. Other than that small detail, everything else was great.
GIORDY MEDINA
5/19/2026
Congratulations on your new Equinox EV, and thank you for sharing your excellent experience with us. We appreciate your thoughtful feedback regarding the rear cargo cover and are glad the rest of the process was smooth, helpful, and enjoyable.
HARKER HEIGHTS, TX
PERLA L|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
5/18/2026
Alberto was very attentive and helpful in all process. It was a quick and easy process.
ALBERTO MALDONADO
5/19/2026
We’re glad Alberto was attentive and helpful while making the process quick and easy for you. Thank you for your feedback, and we look forward to serving you again.
AUSTIN, TX
Katherine M|2022 Buick Enclave
Confirmed Service Customer
5/21/2026
I arrived for an oil change for my Buick and was greeted promptly and kindly. The entire experience was seamless.
JACLYN WEAVER
5/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Take care!
ROUND ROCK, TX
MEMPHIS C|2026 Chevrolet Equinox
Confirmed Sales Customer
5/21/2026
I’ve had amazing experiences here at Don Hewlett Chevrolet in Georgetown. Ive always had the best customer service and experiences with my car here!
AUSTIN ALLRED
5/21/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAGO VISTA, TX
April P|2020 Chevrolet Traverse
Confirmed Service Customer
5/24/2026
When I got there, it was very efficiently ran my service. Fighter was pleasant and articulate and very thorough. I really liked Michelle.
JACLYN WEAVER
5/25/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ROUND ROCK, TX
Lavanya M|2025 Chevrolet Equinox EV
Confirmed Service Customer
5/29/2026
excellent
KAITLYNN ASKREN
5/31/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LIBERTY HILL, TX
Blythe K|2022 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
They were able to get me in and out quickly to fix a recall issue.
LOYD SEYMOUR
6/3/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
JARRELL, TX
Charles A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/22/2026
Kathy was a great help.
KATHY MOTTS
6/3/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ROUND ROCK, TX
MARK D|2026 Buick Encore GX
Confirmed Sales Customer
5/6/2026
Sales rep Aaron Acosta was terrific. A minor complaint about dealerships in general, is that it takes way too long to complete a purchase transaction. We paid cash, and it still took us 3 to 4 hours from when we made the decision to when we left the showroom.
AARON ACOSTA
5/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GEORGETOWN, TX
Howard M|2024 Buick Enclave
Confirmed Service Customer
5/20/2026
I don't really need the notification, text and email that you want to buy my vehicle every time I come in for service. It confuses any conversation about my service which did not work yesterday. They were unable to contact me when my vehicle was ready. That put us at rush hour. They claimed they called which was not indicated on my phone. Maybe some training or procedure update is needed.
BRIAN SINCLAIR
5/27/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GEORGETOWN, TX
Anthony L|2017 Chevrolet Corvette
Confirmed Service Customer
6/2/2026
This was my 1st visit to Hewlett Chevy. I called Cedric and he gave me quotes for the work I needed done and we schedule work to be done. He took good care of me and my car.
CEDRIC ADAMS
6/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PFLUGERVILLE, TX
RYANN N|2026 Chevrolet Tahoe
Confirmed Sales Customer
6/4/2026
We had an excellent experience from ordering our vehicle, talking to our sales representative Shawn Wilson, and getting everything in order via the accessories department. Our family has been buying from Don Hewlett since the 70s and will continue to do so!
SHAWN K
6/4/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
JARRELL, TX
William G|2022 Chevrolet Traverse
Confirmed Service Customer
6/4/2026
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JACLYN WEAVER
6/6/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AUSTIN, TX
James M|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/10/2026
I stopped in for an oil change for my 2019 3500 truck. They got it done much quicker than I excepted.
JACLYN WEAVER
6/12/2026
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! If you have any further questions, please give us a call. We're always happy to help!
GRANGER, TX
Raymond A|2021 Chevrolet Corvette
Confirmed Service Customer
4/6/2026
Really great service experience. Advisor Jason was awesome
ROUND ROCK, TX
Jeremy J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2026
I have a great experience every time I take my truck to Don Hewlett Chevrolet for an oil change and any other service. They go above and beyond to take good care of me and my vehicle. Thank you!!
CEDRIC ADAMS
6/1/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
HUTTO, TX
PAULA M|2026 Buick Enclave
Confirmed Sales Customer
5/30/2026
Our sales person was kind, knowledgeable, and excellent during our purchase of our new enclave. I have and will always recommend Don Hewlett dealership for purchasing of any vehicles.
SHAWN K
6/1/2026
Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
GRANGER, TX
Michael M|2024 Chevrolet Colorado
Confirmed Service Customer
6/4/2026
Jadon always takes good care of me, I take all my Chevy's to Don Hewlett when they need service. Thanks for looking after my needs.
JADON HENDERSON
6/6/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
CEDAR PARK, TX
Brian D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/8/2026
Work was done ahead of estimated time.
EDWIN RODRIGUEZ
6/10/2026
Hi there, thank you for taking the time to leave a review for us at Don Hewlett Chevrolet Buick, INC.. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Mike S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/8/2026
Another great experience!! Brian Sinclair was the service advisor that took all the details and was very professional throughout the process.
BRIAN SINCLAIR
6/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GRANGER, TX
Laurie J|2018 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Kathy was very helpful and patient with me. I really appreciated it.
KATHY MOTTS
6/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX
PEDRO Z|2026 Chevrolet Trax
Confirmed Sales Customer
6/10/2026
An Excellent experience with this dealer. The service was fast and very professional; the entire process was clear from the beginning with no surprises. There were no hidden fees, and they were completely honest in every detail. I definitely recommend this place for its transparency and efficiency.
JOSE NEVAREZ
6/12/2026
Hi, we are very happy we could provide you with an excellent experience! Your great feedback truly made our day! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ROUND ROCK, TX
Raymond A|2016 Chevrolet Corvette
Confirmed Service Customer
5/8/2026
When I brought my 10 year old Corvette in to ask about upgrading the infotainment system for Android Auto, I expected it was too old. Jadon consulted with the shop manager and they were able to upgrade the system. Kudos to the Hewlett Service team for providing superb service.
JADON HENDERSON
5/9/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROUND ROCK, TX
Martyn H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2026
The visit went very well.
MICHAEL CRUMP
6/6/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GEORGETOWN, TX
Peter R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2026
Routine oil change and rotation
KATHY MOTTS
6/18/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROUND ROCK, TX
Nicholas A|2018 Buick Enclave
Confirmed Service Customer
6/17/2026
paul was great
KATHY MOTTS
6/18/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SALADO, TX
Rodney B|2026 Buick Enclave
Confirmed Service Customer
6/17/2026
Had oil changed and inspection of car completed. Everything was done timely and when finished notified to pick up car. No issues. Everyone was friendly and helpful.
MICHAEL CRUMP
6/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ROUND ROCK, TX
Donna B|2017 Chevrolet Tahoe
Confirmed Service Customer
6/17/2026
I came in for an oil change and tire rotation. I was able to get in and out quickly. Great service
CEDRIC ADAMS
6/18/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
CEDAR PARK, TX
Robert D|2025 Chevrolet Blazer
Confirmed Service Customer
6/18/2026
Easy fast and convenient
KATHY MOTTS
6/19/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GEORGETOWN, TX
MARGARET M|2026 Chevrolet Equinox
Confirmed Sales Customer
6/25/2026
Orlando Mata was very attentive to my needs and preferences in a new vehicle. He always made me feel as though I was his only customer and spent plenty of time answering all my questions. I never felt rushed or pushed to make a decision until I was ready. All the other staff I dealt with were equally accommodating and made me feel "part of the family".
ORLANDO MATA
6/26/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GRANGER, TX
Bradley M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/28/2026
Very quick experience! All concerns addressed and questions answered promptly. Thank you to my service advisor and Caitlyn the Customer Relations Manager for ensuring all services were taken care of.
KAITLYNN ASKREN
4/30/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
PFLUGERVILLE, TX
SHAYANN T|2026 Buick Envision
Confirmed Sales Customer
5/19/2026
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ACE CONNELL
5/20/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
LEANDER, TX
Terri K|2025 Chevrolet Traverse
Confirmed Service Customer
5/19/2026
Great service
CEDRIC ADAMS
5/20/2026
We truly appreciate your kind review. It is wonderful to hear you received great service from our team. We look forward to welcoming you back again.
ROUND ROCK, TX
Christian F|2022 Chevrolet Tahoe
Confirmed Service Customer
6/15/2026
Jose was great - and followed up daily.
JOSE ROMERO
6/17/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
GEORGETOWN, TX
Sean M|2021 GMC Acadia
Confirmed Service Customer
6/15/2026
You tell me I need a new radiator because technician noticed dry residual coolant on the radiator, but he did not perform any pressure tests or inspect hoses or radiator seams to validate and confirm. So how do you know there is a leak? I am supposed to hand over money to repair a potential problem that was based only on a visual? Not the kind of service I expect.
TANNER TOWERY
6/17/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GEORGETOWN, TX
ROY W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/17/2026
Very patient my salesman was Austin Allred and definitely took time just to show me all available treated me like family he was able to get me into a new 2026 Silverado and I absolutely love it
AUSTIN ALLRED
6/18/2026
Thank you for the excellent review! We appreciate your business and are always here if you need anything.
GEORGETOWN, TX
James J|2024 Chevrolet Equinox EV
Confirmed Service Customer
6/21/2026
quick service and good communication from my SA
KAITLYNN ASKREN
6/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HUTTO, TX
ADAM M|2026 Chevrolet Equinox
Confirmed Sales Customer
6/28/2026
Great help with zero pressure to buy! Orlando was great in helping me with buying and trading in my vehicle. I highly recommend anyone whose in the market to stop by and ask for Orlando.
ORLANDO MATA
6/30/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
PFLUGERVILLE, TX
Thomas W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2026
Cedric Adams was my Tech. He did an excellent job keeping me informed.
CEDRIC ADAMS
5/15/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PFLUGERVILLE, TX
Phillip D|2019 Buick Enclave
Confirmed Service Customer
5/15/2026
Took Buick in for service of both air air filters, and to flush cooling system, and change fluid in thetransmission, and get state inspection. Work done a timely basis. All was good.
CEDRIC ADAMS
5/15/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GEORGETOWN, TX
JOSHUA H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/8/2026
Was a good experience could have been quicker tho
VICTOR SANCHEZ
6/10/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CEDAR PARK, TX
Mary D|2024 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Staff is always pleasant and welcoming. They do their best to keep you informed on the progress of the repairs.
PAUL CONRAD
6/10/2026
Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ROUND ROCK, TX
JASON R|2026 Chevrolet Equinox
Confirmed Sales Customer
6/12/2026
No pressure sale, courteous staff, expedited process.
VICTOR SANCHEZ
6/13/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
KILLEEN, TX
Gina L|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/17/2026
Quick and fast service!
MICHAEL CRUMP
6/18/2026
Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
GEORGETOWN, TX
Linda C|2019 Chevrolet Equinox
Confirmed Service Customer
6/29/2026
The usual excellent service from Hewlett. Brian did an exceptional job ordering the tires I wanted, explaining the additional issues I needed to address. He kept me updated on the progress of the work being done. I definitely will return for all my Chevy needs. I just love my 2019 Equinox!
BRIAN SINCLAIR
6/30/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
LEANDER, TX
REYNA R|2026 Chevrolet Trax
Confirmed Sales Customer
6/30/2026
Mrs. Shawn Wilson was the best.. she never stopped helping me until I was able to ride off in my new car!! A great big thank you to Mrs Wilson. Very happy with my car.
SHAWN K
7/2/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
KINGSLAND, TX
DEBORAH H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/30/2026
We had a great experience and would recommend Hewlett Chevrolet to anyone looking to buy a new vehicle.
ORLANDO MATA
7/1/2026
Hi, we are very happy we could provide you with a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
GRANGER, TX
Thomas M|2022 Chevrolet Colorado
Confirmed Service Customer
7/9/2026
My Service Advisor Paul Conrad did a FABULOUS JOB taking Care of me and my 2022 Colorado Trucks Issues!! THNAK SO MUCH PAUL !!!
PAUL CONRAD
7/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CEDAR PARK, TX
Carmine N|2023 Chevrolet Corvette Z06
Confirmed Service Customer
7/9/2026
Brian Sinclair and Xpress Oil Change Plus service for my C8 Z06 was perfect.
BRIAN SINCLAIR
7/10/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
LEANDER, TX
Kevin H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/10/2026
Transparency is very important in the auto service busy. I had to get my radio module replaced in my 2019 Chevrolet Silverado LTZ. The service advisor quoted a very high price of . $1,000 for the replacement unit. I expected a brand new unit for that cost. After the vehicle was repaired and returned to me, the sales slip indicated a refurbished unit. A refurbished unit is generally sold for much less than $1,000. The service advisor did not disclose to me that he was replacing my radio module with a refurbished unit ‘prior’ to the repair. GM sales brand new units. The refurbished unit is faulty. It was not thoroughly tested after the repair because GPS no longer works. I contacted the service advisor and left a message but no return call. I researched and found that he should have informed me about the ‘refurbished’ unit beforehand plus it’s believed he over priced the used refurbished unit. To gain Loyalty, trust is required. I’m dissatisfied and Don Hewlett has lost my trust and loyalty unless this situation can be circumvented and resolved to my satisfaction.
JADON HENDERSON
7/14/2026
Hello Kevin – Thank you for your recent visit to Don Hewlett Chevrolet Buick. We’re sorry to learn that you have concerns regarding the replacement radio unit installed in your vehicle. As these units are supplied and shipped from a third-party GM vendor, these are exchange only units and to get one we have to send one. While these units are refurbished, they are fully certified and backed up by a robust warranty. You can rest assured that at no time did any Hewlett staff member intentionally mislead you. If you are having functionality concerns with your replacement radio and you have verified that all of your needed accounts, licenses, and subscriptions are up to date – please call us to make a follow up service appointment. 512-681-3042. Thanks again for your business and we look forward to working with you again soon if needed. The Hewlett Customer Care Team
CEDAR PARK, TX
GARY W|2026 Buick Encore GX
Confirmed Sales Customer
6/3/2026
Shawn was very professional and did a excellent job finding us exactly what we were looking for.
SHAWN K
6/5/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Don Hewlett Chevrolet Buick, INC.! We sincerely value your business and look forward to your next visit. Take care!
ROUND ROCK, TX
Richard J|2019 Chevrolet Traverse
Confirmed Service Customer
7/3/2026
Brian my service writer was friendly and great
BRIAN SINCLAIR
7/5/2026
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Don Hewlett Chevrolet Buick, INC.! We hope to be of service to you again in the future. Take care!
GEORGETOWN, TX
Janet A|2026 Chevrolet Trailblazer
Confirmed Service Customer
7/6/2026
They said it would take 1 hour but got done 45 minutes
BRIAN SINCLAIR
7/7/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ROCKDALE, TX
Gary R|2019 Chevrolet Tahoe
Confirmed Service Customer
7/7/2026
All service work done within time quoted
JACLYN WEAVER
7/8/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
JARRELL, TX
Tracy A|2026 Buick Envista
Confirmed Service Customer
7/10/2026
Excellent customer service!
JACLYN WEAVER
7/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GEORGETOWN, TX
Eric R|2023 Buick Enclave
Confirmed Service Customer
7/10/2026
I had a battery issue. I had to use the valet key to unlock car due to unresponsiveness. Unfortunately, the problem occurred the day we planned to leave on vacation. Since the car was under warranty, I asked sales person to help with service. He said that I needed to get car to dealer. Fortunately, car started upon entering, but we wanted to have battery checked and replaced. The service desk said they were loaded and could not guarantee repair quickly. They recommended quick service lube. I said I would just like to replace battery. The agent tried to drop diagnosis charge, but it ended up getting charged. Another small issue has since popped up, so I called our service advisor at Covert Buick for help and he is assisting us.
CEDRIC ADAMS
7/11/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PFLUGERVILLE, TX
Linda C|2019 Chevrolet Equinox
Confirmed Service Customer
7/10/2026
Returned for recommend brake service. Brian Sinclair advised when the parts came in and provided exceptional service when I got the work done.
BRIAN SINCLAIR
7/11/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
LEANDER, TX
Cara H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/27/2026
My experience was EXCELLENT!! I went to 3 other dealerships before Don Hewlett and Nicole was the easiest to work with by far!
NICOLE ALLRED
3/28/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
CEDAR PARK, TX
Michael M|2022 Chevrolet Corvette
Confirmed Service Customer
3/27/2026
They always take good care of me.
3/28/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CEDAR PARK, TX
Warren D|2023 Chevrolet Camaro
Confirmed Service Customer
7/4/2026
Service department was very courteous and timely! Thank you!!
JACLYN WEAVER
7/5/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
GEORGETOWN, TX
RUDY L|2026 Buick Envision
Confirmed Sales Customer
7/5/2026
Dan Townsend made it a smooth transaction for us.
DANIEL TOWNSEND
7/6/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
DONNA, TX
Cheryl L|2017 Buick Enclave
Confirmed Service Customer
7/10/2026
Very timely and gracious service
PATRICK MOORE
7/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Georgetown, TX
Michael M|2022 Chevrolet Corvette
Confirmed Service Customer
7/23/2026
The service team at Don Hewlett always take good care of me. The work was what I asked for in the timeframe that we agreed on.
PAUL CONRAD
7/25/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CEDAR PARK, TX
Theodore R|2023 Buick Envision
Confirmed Service Customer
7/24/2026
The pleasure was mine after having my Buick Envision serviced. Once again, this is proof that I made the right choice for choosing Don Hewlett for all my needs. Thanks to everyone in the service department.
BRIAN SINCLAIR
7/26/2026
You're very welcome! We're glad we could assist you. Thank you for choosing us, and we look forward to seeing you again!
THORNDALE, TX
CESAR I|2026 Buick Envista
Confirmed Sales Customer
7/27/2026
Visit was great from the start. Sales Rep Aaron Acosta greeted us as we got out of our vehicle. We inquired about the vehicle we were interested in, and he took us to it asap to view and test drive. Made all the process easy and comfortable. Offered us drinks, snacks, and gave our child a world cup inflatable soccer ball. Finance team was friendly and great as well. Thank you, Aaron and Noemi, very much! Excellent service, clean, and friendly dealership!
AARON ACOSTA
7/30/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
GEORGETOWN, TX
DAVID G|2026 Chevrolet Traverse
Confirmed Sales Customer
7/24/2026
Got what I wanted for the price we negotiated, very satisfied!
JOSE MORENO
7/26/2026
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
TEMPLE, TX
Victor R|2017 Chevrolet Traverse
Confirmed Service Customer
7/31/2026
good
CEDRIC ADAMS
8/4/2026
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
AUSTIN, TX
Jeremy L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/8/2026
Great service
WILLIAM ROBERTS
8/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX
Eugene R|2026 Buick Encore GX
Confirmed Service Customer
8/8/2026
Easy in and out.Service rep was very helpful
KATHY MOTTS
8/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GEORGETOWN, TX
TRAVIS B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/8/2026
We had a great salesman,Ace Connell, who bent over backward to make sure we saw all the vehicles we were considering and got into the truck we wanted. Noemi Armenta made sure we were happy with the truck and our financing. This was our fourth truck from Hewlett.
ACE CONNELL
8/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
MARBLE FALLS, TX
Irvin L|2026 Buick Enclave
Confirmed Service Customer
8/8/2026
The pit stop is a great perk of doing business with Don Hewlett. Fast and efficient and you can be assured it is done the GM way
KATHY MOTTS
8/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
GEORGETOWN, TX
Quinteria S|2025 Chevrolet Equinox
Confirmed Service Customer
8/9/2026
Tanner is ALWAYS awesome.
TANNER TOWERY
8/11/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GEORGETOWN, TX
Charles S|2026 Chevrolet Equinox
Confirmed Service Customer
8/13/2026
Service advisor was responsive and kept me updated with issues. Very professional and didn’t waste my time
JADON HENDERSON
8/15/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
GEORGETOWN, TX
EDWARD C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2026
Outstanding customer service, the sale advisor James Armstrong was outstanding!! The finance manager Noemi Armenta was excellent as well.
JAMES ARMSTRONG
7/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Erica R|2025 Chevrolet Traverse
Confirmed Service Customer
7/2/2026
I had 3 kids with me but this was the only time I could come Saturday morning. He was friendly nice and made it convenient! Thank you.
CEDRIC ADAMS
7/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
LEANDER, TX
Steven M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/28/2026
Friendly people that work at the dealership
BRIAN SINCLAIR
7/29/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX
CANDACE C|2026 Buick Envista
Confirmed Sales Customer
8/11/2026
Well. Where do I start? My experience overall was fantastic! I came in with a warm welcome from Jose, the salesman of the month, they told me. So glad I came to the best. He greeted me and we went straight to work. He listened to my wants and needs for a vehicle down to my experience with past models I’ve owned to what I wanted! He observed very well, he took me right to the car I requested to see and we drove it! My expectations were met immediately and I fell in love!!! (With the car, I mean) Haha! It was such a great experience because he worked quickly and efficiently to get me approved and driving off the lot!!! I would recommend Don Hewlett to anyone who asks and are looking for a vehicle in Texas!!!
GIORDY MEDINA
8/12/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your recommendation and look forward to serving you again!
MANOR, TX
Sandra C|2023 Buick Envision
Confirmed Service Customer
8/19/2026
received oil change in my vehicle
CEDRIC ADAMS
8/20/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
TAYLOR, TX
Steve W|2023 Chevrolet Malibu
Confirmed Service Customer
8/19/2026
Michelle is friendly and knowledgeable. She is a pleasure to work with.
JACLYN WEAVER
8/20/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
BRUCE J|2026 Chevrolet Traverse
Confirmed Sales Customer
5/29/2026
We were treated respectfully and professionally. There were no needless delays or pacing involved in the transaction. We were provided all the information we asked for, as well as some very helpful advice.
DERRICK EVANS
5/31/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Don Hewlett Chevrolet Buick, INC. and we hope to see you again soon!
LEANDER, TX
Jon C|2022 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
Michelle was great to work with
JACLYN WEAVER
7/5/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
georgetown, tx
Scott S|2019 Chevrolet Colorado
Confirmed Service Customer
8/11/2026
Got what I needed done in a timely manner.
MICHAEL CRUMP
8/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GEORGETOWN, TX
Eduardo J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2026
Fast, good communication
EDWIN RODRIGUEZ
8/12/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
PFLUGERVILLE, TX
John R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2026
Great customer service
PAUL CONRAD
8/19/2026
We really appreciate your feedback! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
SALADO, TX
Robert B|2023 Buick Encore GX
Confirmed Service Customer
7/23/2026
Was greeted fairly quickly, explained what services my car needed and 50 minutes later we were check out and back on the road! Middle of the week is a great/faster experience than Mondays or Fridays!!!
JACLYN WEAVER
7/25/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GEORGETOWN, TX
BRIAN W|2026 Chevrolet Trax
Confirmed Sales Customer
8/11/2026
I FEEL LIKE I GOT A GOOD DEAL AT THE END.
DANIEL TOWNSEND
8/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GEORGETOWN, TX
Brad S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/14/2026
Went in for an inspection out within 30 minutes was very happy
BRIAN SINCLAIR
8/16/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ROUND ROCK, TX
Dellie A|2023 Buick Encore GX
Confirmed Service Customer
7/2/2026
Very professional
JACLYN WEAVER
7/3/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
GEORGETOWN, TX
Travis M|2023 Chevrolet Tahoe
Confirmed Service Customer
7/29/2026
The front was short staffed and clearly needed help. Despite all of that it was as good as always. Very polite staff, helpful, and service was quick.
BRIAN SINCLAIR
7/31/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HOUSTON, TX
Terri K|2025 Chevrolet Suburban 1500
Confirmed Service Customer
8/18/2026
Great service
CEDRIC ADAMS
8/19/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ROUND ROCK, TX
Samuel J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2026
My 2025 Trail Boss was in the shop 4 times starting on April 27 2026 milage 6218 for a 356-coil 6 ignition fault the last time in July 7 2026 same fault returned August 4 2026 but during that time at the shop no communication and after me calling they finally told me that one there technician ran into my truck and there was damage to the driver side front fender and bumper they fixed it and so far no more faults have shown up. It’s the lack of communication and the length of time it took to fix the problem, very dissatisfied with the time it took and again lack of communication
TANNER TOWERY
8/20/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LIBERTY HILL, TX
Marcos V|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2026
The service was done quickly. The advisor Michele was very friendly and explained everything with details
JACLYN WEAVER
8/20/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PFLUGERVILLE, TX
Ira J|2019 Chevrolet Traverse
Confirmed Service Customer
8/21/2026
Excellent Work
PAUL CONRAD
8/22/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
NORALBA T|2026 Buick Envista
Confirmed Sales Customer
6/10/2026
Great se
VICTOR SANCHEZ
6/12/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Don Hewlett Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Daniel M|2020 Chevrolet Equinox
Confirmed Service Customer
7/1/2026
Overall very good to excellent service. I did have to wait a little longer once vehicle was finished, but Cedric did take good care of me, and made sure my coupon was included with the final statement.
CEDRIC ADAMS
7/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
VALERIE M|2026 Chevrolet Traverse
Confirmed Sales Customer
7/8/2026
Our sales representative was amazing, kind and patient. He met all my needs and helped me and family get into the car of our dreams. Thank you Orlando Mata for your wonderful customer service.
ORLANDO MATA
7/9/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
KILLEEN, TX
Michael N|2025 Chevrolet Tahoe
Confirmed Service Customer
7/24/2026
it was fast and easy
JACLYN WEAVER
7/26/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
SALADO, TX
Randall D|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2026
Brought my Truck in for service, which was done fairly quickly, but when I got my truck back my seat was declined all the way back, my AC set to the lowest level and my mirrors all out of alignment. I can understand the mirrors a little and the seat being moved back, but reclining like a low rider is unacceptable and adjusting my AC is as well.
KATHY MOTTS
8/14/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
AUSTIN, TX
Charles A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2026
Great service
JOSE ROMERO
8/19/2026
Thank you for the stellar review! We truly value your business and want you to know that we are always here for you whenever you need a hand.
ROUND ROCK, TX
PAUL W|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/20/2026
Ace was very helpful with my purchase of 2026 Chevy 2500HD. Very knowledgeable and helpful through the entire process. I would recommend as a salesman with another purchase
ACE CONNELL
8/21/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
CEDAR PARK, TX
Cynthia L|2021 Chevrolet Tahoe
Confirmed Service Customer
6/22/2026
Customer service is on point.
BRIAN SINCLAIR
6/25/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
KILLEEN, TX
Pam H|2019 Chevrolet Cruze
Confirmed Service Customer
8/13/2026
I started going to Don Hewlet when Saturn went out of business. Took my Saturn there and then my next car a Cruze and now my current 2019 Cruze and have been completely happy with their service department and their Oil Change facility. I live in Austin but drive to Georgetown because when you have found the best you go there !!!!
MICHAEL CRUMP
8/15/2026
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Don Hewlett Chevrolet Buick, INC.!
AUSTIN, TX